|Customer Support Executive|
Customer Support Executive
Company : Indeed
Salary : ₹10,000 - ₹18,000 a month
Location : Delhi
We're looking for a passionate and entrepreneurial person to join our operations & customer support team.
ScrapUncle- The Online Kabadiwala is an early-stage startup (5 members in the team) with a vision to bring about a systematic change in India's recyclable waste management problem. ScrapUncle's digital recycling platform (App/Web) enables users to dispose of their recyclables (“Kabad”) in a responsible and rewarding manner. Users (Households & Enterprises) can simply schedule a doorstep pickup for their recyclables (Paper, Plastics, Metals, Ewaste) & get paid for them.
Currently operating in Delhi NCR, over the last 20 months ScrapUncle has received more than 60000 signups and has diverted more than 1.3 Million Kgs of recyclables from landfills to recycling units.
About the Job
The candidate should be comfortable with handling multiple tasks and should be ready to adapt to an early-stage startup atmosphere.
-Making confirmation calls to customers and providing them with necessary information.
-Assigning pickups to different drivers and optimising routes for them.
-Coordinating between the customers and the pickup teams through phone calls.
-Taking ownership of managing daily scrap pickup operations.
Salary: 2.4-3.0 LPA; Appraisals will be provided based on your performance and the growth of the company.
Location: Okhla Phase-3, Delhi
Who should apply:
-Any entrepreneurship experience will be viewed favourably
-Good planning and analytical skills.
-Excellent communication skills, both oral and written.
-Excellent knowledge of Microsoft Word, Excel, and Powerpoint.
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹10,000.00 - ₹18,000.00 per month
- Cell phone reimbursement
- Day shift
- Fixed shift
- Weekend availability
Supplemental pay types:
- Performance bonus
- Quarterly bonus
Ability to commute/relocate:
- Okhla, New Delhi - 110020, Delhi: Reliably commute or planning to relocate before starting work (Required)
- Higher Secondary(12th Pass) (Preferred)
- Customer service: 1 year (Preferred)
- English (Preferred)
- Hindi (Preferred)
Speak with the employer