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New Job Assistant Manager Business Assurance In Uttar Pradesh

Assistant Manager Business Assurance
Assistant Manager Business Assurance

Assistant Manager Business Assurance

Company : Indeed
Salary : Details not provided
Location : Uttar Pradesh

Full Description

Date: 21-Nov-2022

Location: Noida, South Asia, IN

Company: British Council

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language.

We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK.

These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.

Job Title: Assistant Manager – Business Assurance SSC

Purpose of job:
  • To support BCMS Service Line in achieving / aligning to BC Quality strategy and objectives through assurance and control activities.
  • To drive Information Security initiatives across delivery and support processes.
  • To drive Business Continuity Management initiatives across delivery and support processes.
  • Document new processes (if required) in line with the existing security policy/procedures for SSC.
  • Auditing processes/ functions against BC standards and ISO standards
  • Manage dashboards and provide appropriate reporting to BCMS operations board
  • Manage in-house tools for automation of workflows.
  • Manage Balanced score card for the organisation. This includes defining metrics for the organisation, establishing measurement techniques, analysing data and sharing trends and insights with management.
  • Provide appropriate reporting to BCMS operations board using advance excel formulas and Excel Automations (VBA)

Role context
Reporting to Manager- Business Assurance, the Executive- Business Assurance will be responsible for Support/ Facilitation for in-house automated tools; Balance scorecard enhancements (MIS) and supporting various initiatives and implementing improvements by carrying out automation activities using VBA and other programming languages, developing tools, etc.

Business Assurance is the 02nd line of defense to ensure right, globally aligned and standards required to process/ practices are designed, implemented, and reviewed adequately to provide confidence to the management. At SSC, the Business Assurance team provides Assurance to the management in the following areas:
  • Risk Management
  • Compliance Management
  • Audit
  • Information security (ISO 27001 certification) including
    • IGA – Information Governance Agreement
    • CIAMM – Country Information Assurance Maturity Model
    • Data protection (GDPR)
Business Continuity Management (ISO 22301 certification)

Main opportunities/challenges for this role
Business Continuity and Disaster Recovery Management 45%
  • Maintain and manage ISO 22301 certification for the organisation.
  • Plan and conduct frequency based internal audits based on ISO 22301:2012 and internal requirements.
  • Identify and lead continual improvement initiative to strengthen the Business Continuity of site.
  • Conduct frequent risk assessment for site based on Business Continuity Management System requirements.
  • Ensuring that BCM processes and requirements, including any templates, are documented and that they are reviewed periodically. (Scope: IT services /F&A services/ Contact Centre Services etc)
  • Owning, writing and testing BCMS BCM Plan
  • Manage business continuity situation with the crisis management team.
  • Share timely updates and progress reports with the management.

Information Security 45%

  • Maintain and manage ISO 27001:2013 certification for the organisation.
  • Maintain and manage information security risk register; ensure effective mitigation are identified and implemented within the organisation.
  • Plan and conduct frequency based internal audits based on ISO 27001:2013, internal requirements and cyber security assessment.
  • Identify and lead continual improvement initiative to strengthen the Information Security of site.
  • Conduct frequent risk assessment for site based on Information Security Management System requirements
  • Ensure that their workforce is aware of the information security policies and comply with them
  • Ensures that the team complies to ISO 27001:2013 and IGA related requirements
  • Provide security awareness and education to team
  • Manage Records to ensure compliance to Freedom of information act
  • Ensure incidents of their respective functions are closed within SLAs

Governance Management (10%)
  • Implement and manage balanced score card for the organisation. This includes defining metrics for the organisation, establishing measurement techniques, analysing data and sharing trends and insights with management.
  • Ensure governance calendar for the organisation is implemented.
  • Ensure automation opportunities are identified to improve effective management reporting; reduce inter dependencies on teams.
  • Other important features or requirements of the job

1) May require working extended hours during Business continuity situations/ planning sessions Direct-
  • Manager, Business Assurance

In direct -
  • Head, Business Assurance
  • Dashboard users (Function Heads, Function SPOCs)
  • Various users for applications, tools, etc

Qualifications
University Graduate

Role specific knowledge and experience
  • 3-6 years of experience in implementation of ISO27001/ ISO 22301 in a similar role in IT/ ITES industry Certification to manage information security eg. CISA, CISSP, CISM, LA/ LI ISO27001:2013
  • Certification to manage Business continuity and Disaster recovery eg. CBCP LA/ LI ISO22301:2012
  • MIS Skills esp. w.r.t. dashboards design and reporting
  • Development skills in VBA/ VB/ C/ C++ for designing/ developing automated workflow management tools
  • Technical / functional know-how from MIS perspective (Metrics reporting in ITES industry
Knowledge of SQL server programming

Further Information
Pay Band – 6
Contract Type – Indefinite
Department/Country- GM
Closing Date (Time) – 7th Dec 22

A connected and trusted UK in a more connected and trusted world.

Equality , Diversity, and Inclusion (EDI) Statement

The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

The British Council is committed to safeguarding children, young people and adults who we work with.

We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.

Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

If you have any problems with your application please email [email protected]

Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.