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New Job Quality Analyst In Punjab

Quality Analyst
Quality Analyst

Quality Analyst

Company : Bray Consultants private limited
Salary : From ₹25,000 a month
Location : Punjab

Full Description

The key role of quality analyst is ensuring that the agents provide quality service and increases agents efficiency through behavior modification.

Here are essential functions and tasks of a quality analyst:

1. Developing Evaluation Programs

2. Keeping track of the all data

3. Monitoring Customer Interactions

4. Calibration Sessions

5. Utilization of Technology

6. Training and Coaching

7. Compliance Monitoring

8. Driving Innovation and Optimizing Processes

9. Agent Engagement

10. Revenue Growth

11. Improving Overall Efficiency.

Job Type: Full-time

Salary: From ₹25,000.00 per month

Schedule:

  • Day shift

Ability to commute/relocate:

  • Mithapur Road, Jalandhar - 144001, Punjab: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Preferred)

Experience:

  • total work: 2 years (Preferred)

Speak with the employer
+91-XXXXXXXXXX
Expected Start Date: 10/10/2022