|Customer Response Executive|
Customer Response Executive
Company : ARMS AVIATION PRIVATE LIMITED
Salary : Up to ₹25,000 a month
Location : Tamil Nadu
Roles and Responsibilities:
Customer service executive is responsible are required to answer the incoming calls from callers for various reasons - answer inquiries, resolve complaints, request and provide information.
Identifying and assessing customers need to achieve satisfaction
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interaction.
Should be fluent in English and Hindi.
Job Types: Full-time, Regular / Permanent
Salary: Up to ₹25,000.00 per month
- Rotational shift
- Higher Secondary(12th Pass) (Preferred)
- Customer service: 1 year (Required)
- Hindi (Required)
- English (Required)
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