New Job Support Executive In Gujarat

Roles and Responsibilities:

• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Supporting the customer through an email system and phone calls.
• Monitoring the performance of individual representatives.
• Taking feedback from the customers.
• Maintaining a healthy relationship with the clients.
• Conducting customer satisfaction surveys to understand what areas of the company's services need improvements
• Managing payment and delivery of customer orders .

Skills and Qualifications

• Expert at targeted communications across various media platforms.
• Good knowledge of managing the performance of the team.
• Problem-solving abilities.
• Excellent in MS Office Functions (Word, PowerPoint, Excel, Access).

Qualification

• Bachelor’s degree in Business Administration or a related field.
• A minimum of 2 years of experience is required.

Interested can call on +91-XXXXXXXXXX

Sahityaka

(HR)

Job Type: Full-time

Salary: ₹240,000.00 - ₹360,000.00 per year

Benefits:

• Leave encashment
• Provident Fund

Schedule:

• Day shift
• Fixed shift

Ability to commute/relocate:

• Surat, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 1 year (Required)

Language:

• Hindi (Required)
• English (Required)

Speak with the employer
+91 +91-XXXXXXXXXX