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New Job Support Executive In Gujarat

Support Executive
Support Executive

Support Executive

Company : TRADIFIED LEARNING PRIVATE LIMITED
Salary : ₹2,40,000 - ₹3,60,000 a year
Location : Gujarat

Full Description

Roles and Responsibilities:

  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Supporting the customer through an email system and phone calls.
  • Monitoring the performance of individual representatives.
  • Taking feedback from the customers.
  • Maintaining a healthy relationship with the clients.
  • Conducting customer satisfaction surveys to understand what areas of the company's services need improvements
  • Managing payment and delivery of customer orders .

Skills and Qualifications

  • Expert at targeted communications across various media platforms.
  • Good knowledge of managing the performance of the team.
  • Problem-solving abilities.
  • Excellent in MS Office Functions (Word, PowerPoint, Excel, Access).

Qualification

  • Bachelor’s degree in Business Administration or a related field.
  • A minimum of 2 years of experience is required.

Interested can call on +91-XXXXXXXXXX

Sahityaka

(HR)

Job Type: Full-time

Salary: ₹240,000.00 - ₹360,000.00 per year

Benefits:

  • Leave encashment
  • Provident Fund

Schedule:

  • Day shift
  • Fixed shift

Ability to commute/relocate:

  • Surat, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer service: 1 year (Required)

Language:

  • Hindi (Required)
  • English (Required)

Speak with the employer
+91 +91-XXXXXXXXXX