|Customer Relationship Manager for a Singapore based company|
Customer Relationship Manager for a Singapore based company
Company : Gumtoo Private Ltd.
Salary : ₹12,000 - ₹18,000 a month
Location : Uttar Pradesh
APPLY ONLY IF YOU LIVE IN KANPUR
We are a Singapore based company with office in Lucknow and Kanpur. The candidate will work in Kanpur.
Customer Relationship Executive will play a key business role for the company. Based out of Kanpur, he or she will manage sales queries, handle order pipelines and provide general business development support.
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Resolves problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Handle operations related to customer service to ensure goods are delivered to customers on time.
- Handle the chat window. Customers visiting the website will ask queries using the chat window.
MOST IMPORTANT* - *Excellent English language communication skills, both oral and written.
- Working experience in start-up environment is a plus
- Customer service mindset with focus on quality
- Proficient in MS Office tools
- Proactive and should be self-driven
- Phone skills - to be able to take calls from customers and educate them on the product, answer the queries and resolve issue if needed.
Job Types: Full-time, Regular / Permanent
Salary: ₹12,000.00 - ₹18,000.00 per month
- Morning shift
- total work: 1 year (Preferred)
Application Deadline: 10/08/2022
Expected Start Date: 07/08/2022