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New Job Customer Relationship Manager For A Singapore Based Company In Uttar Pradesh

Customer Relationship Manager for a Singapore based company
Customer Relationship Manager for a Singapore based company

Customer Relationship Manager for a Singapore based company

Company : Gumtoo Private Ltd.
Salary : ₹12,000 - ₹18,000 a month
Location : Uttar Pradesh

Full Description

APPLY ONLY IF YOU LIVE IN KANPUR

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We are a Singapore based company with office in Lucknow and Kanpur. The candidate will work in Kanpur.

Customer Relationship Executive will play a key business role for the company. Based out of Kanpur, he or she will manage sales queries, handle order pipelines and provide general business development support.
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Job Description

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Resolves problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Handle operations related to customer service to ensure goods are delivered to customers on time.
  • Handle the chat window. Customers visiting the website will ask queries using the chat window.

Skills Requirement

MOST IMPORTANT* - *Excellent English language communication skills, both oral and written.

  • Working experience in start-up environment is a plus
  • Customer service mindset with focus on quality
  • Proficient in MS Office tools
  • Proactive and should be self-driven
  • Phone skills - to be able to take calls from customers and educate them on the product, answer the queries and resolve issue if needed.

Job Types: Full-time, Regular / Permanent

Salary: ₹12,000.00 - ₹18,000.00 per month

Schedule:

  • Morning shift

Experience:

  • total work: 1 year (Preferred)

Application Deadline: 10/08/2022
Expected Start Date: 07/08/2022