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New Job Remote Support Engineer In Karnataka

Remote Support Engineer
Remote Support Engineer

Remote Support Engineer

Company : CodeMarks
Salary : Details not provided
Location : Karnataka

Full Description

Job description
The Remote IT Support Desk Engineer II provides a wide range of remote technical support for clients to meet their business needs by providing problem resolution, supporting critical systems and performing proactive maintenance duties for their IT infrastructure.

Role Purpose:

  • The Remote Support Engineer is India based resource to support the United States GC office staff; based in various locations and support business software systems (private and public cloud).
  • The Remote Support Engineer also works with Global IT to maintain the network, Security, and Server Infrastructure.
  • Deliver first and the Second level IT support to staff in United States countries.
  • Support level3 Engineers to maintain /support the Servers, Networks, Security devices, and Applications.
  • Support the global Project rollouts.

Skills, Knowledge, and Experience

  • PC and laptop hardware skills, basic networking skills and knowledge.
  • Experience imaging and deploying workstations (desktops, laptops, tablet computers, etc.)
  • Experience in Windows 10 and office 365 administration and support.
  • Experience in handling the Servers, Server Operating Systems, Network & Security devices Management.
  • Experience and skills in SharePoint are highly desirable. Experience with cloud-based technologies and solutions. Basic Understanding of Microsoft Azure Technology.
  • Technological proficiency including Microsoft Office packages
  • Working knowledge of Teams and other telephony/collaboration solutions.
  • Experience in Active directory and global Policy rollouts.
  • Experience keeping operating systems, malware tools, and other applications adequately patched. Knowledge of security best practices.
  • Ability to be flexible and adaptable in the face of changing organizational priorities and ambiguous environments.
  • Ability to be flexible and adaptable in the face of changing organizational priorities and ambiguous environments

Job Type: Full-time

Schedule:

  • Day shift
  • Night shift
  • US shift

Ability to commute/relocate:

  • Kalyan Nagar, Bengaluru - 560043, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • How quickly could you accept the job offer from the company?

Experience:

  • total work: 1 year (Preferred)

Speak with the employer
+91-XXXXXXXXXX