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Customer Success Specialist | SaaS | ANZ Shift |
Customer Success Specialist | SaaS | ANZ Shift
Company : Mantra Technologies Private Limited
Salary : ₹5,00,000 - ₹12,00,000 a year
Location : Telangana
Full Description
We are looking for Customer Success Specialist (B.Tech graduates) to assist our customers with product inquiries in a swift, proficient and friendly manner. Should be instrumental in customer retention by addressing concerns and product issues.
Required Candidate profile
Interact with customers by email, live chat, or calls
Experience/ Knowledge in HTML/CSS, App integrations, Using API keys, Work flows / automations, Browser extensions
Job Type: Full-time
Salary: ₹500,000.00 - ₹1,200,000.00 per year
Benefits:
- Food allowance
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund
Schedule:
- Evening shift
- Monday to Friday
- Night shift
- Rotational shift
- UK shift
- US shift
Experience:
- total work: 1 year (Preferred)