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New Job Customer Care Representative In Uttar Pradesh

Customer Care Representative
Customer Care Representative

Customer Care Representative

Company : THESTO RETAILS PRIVATE LIMITED
Salary : ₹8,000 - ₹13,000 a month
Location : Uttar Pradesh

Full Description

Customer Service Representative Requirements:

  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Good Typing Speed & Grammatical Knowledge
  • Full knowledge of computers
  • Fluency in Written as well as spoken Hindi and English

We are looking for a Customer Support Representative for our online business,

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.
  • Answering Queries on Mail , Instagram , Facebook , Whatsapp & Call

Job Types: Full-time, Regular / Permanent

Salary: ₹8,000.00 - ₹13,000.00 per month

Schedule:

  • Day shift

Application Question(s):

  • Do you have complete computer skills ?

Education:

  • Bachelor's (Preferred)

Experience:

  • Work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Language:

  • Hindi (Preferred)
  • English (Preferred)