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New Job Technical Support Engineer In Gujarat

Technical Support Engineer
Technical Support Engineer

Technical Support Engineer

Company : Inovance Technology Private Limited
Salary : ₹5,00,000 - ₹7,00,000 a year
Location : Gujarat

Full Description

Location- Ahmedabad

Designation- Technical support

CTC- As per Norms

Age Band- 24-27 Years

Relevant Experience- 2 Yrs to 3 Yrs

Gender Preference- Male

Language Preference- English, Tamil, Hindi

Education Qualification- B.E – EEE/ECE/E&I Preferred

Relevant Work Experience

  • Responsible for Technical support to Channel and Direct business – Products like, VFD PLC , HMI, Servo and Geared servo motor.
  • Good Knowledge in Industrial Automation, Industrial Application and Industrial safety
  • High level knowledge in industrial products and its selection.
  • Should have handled industries like OEMs, End users and Consultants. Industry contacts in related industry is essential.
  • Should have covered the geographies of south India.
  • Good knowledge in Control Systems, Industrial Control Components, Mechanical parts and Product Management.

Must Have Skills

  • Strong Communication / Presentation Skills
  • Result oriented Team member
  • Good knowledge in industrial market
  • Customers / Channel rapport & coordination with Head office
  • Ability to manage local customer’s support need
  • High level of expertise and knowledge in Projects Fundamentals (Communication,
  • Analytical, Problem Solving, account management, Product/Application Enhancement), Customer Training and Documentation and CRM.
  • Should have handled Project / Service portfolio for 2 years minimum
  • Good to Have Skills MS Office, Additional computer Skills.

Job Description

  • Enable customer with technical and application information to utilise the products to its fullest capability and specification
  • Understand application requirements, customer requirements and support channel team to complete the project on time
  • Support Local sales team and Channel team with application and Product related details
  • Organize for periodic application and Product training wit the help of HO team
  • Support Sales to create strategic competitor analysis and plans to counter competitor’s activities with targeted accounts.
  • Support sales to Develop and conduct potential and existing customer presentations to attract new business.

Job Type: Full-time

Pay: ₹500,000.00 - ₹700,000.00 per year

Schedule:

  • Day shift

Supplemental Pay:

  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Preferred)

Experience:

  • Technical support: 2 years (Preferred)