|Technical Support Engineer|
Technical Support Engineer
Company : Inovance Technology Private Limited
Salary : ₹5,00,000 - ₹7,00,000 a year
Location : Gujarat
Designation- Technical support
CTC- As per Norms
Age Band- 24-27 Years
Relevant Experience- 2 Yrs to 3 Yrs
Gender Preference- Male
Language Preference- English, Tamil, Hindi
Education Qualification- B.E – EEE/ECE/E&I Preferred
Relevant Work Experience
- Responsible for Technical support to Channel and Direct business – Products like, VFD PLC , HMI, Servo and Geared servo motor.
- Good Knowledge in Industrial Automation, Industrial Application and Industrial safety
- High level knowledge in industrial products and its selection.
- Should have handled industries like OEMs, End users and Consultants. Industry contacts in related industry is essential.
- Should have covered the geographies of south India.
- Good knowledge in Control Systems, Industrial Control Components, Mechanical parts and Product Management.
Must Have Skills
- Strong Communication / Presentation Skills
- Result oriented Team member
- Good knowledge in industrial market
- Customers / Channel rapport & coordination with Head office
- Ability to manage local customer’s support need
- High level of expertise and knowledge in Projects Fundamentals (Communication,
- Analytical, Problem Solving, account management, Product/Application Enhancement), Customer Training and Documentation and CRM.
- Should have handled Project / Service portfolio for 2 years minimum
- Good to Have Skills MS Office, Additional computer Skills.
- Enable customer with technical and application information to utilise the products to its fullest capability and specification
- Understand application requirements, customer requirements and support channel team to complete the project on time
- Support Local sales team and Channel team with application and Product related details
- Organize for periodic application and Product training wit the help of HO team
- Support Sales to create strategic competitor analysis and plans to counter competitor’s activities with targeted accounts.
- Support sales to Develop and conduct potential and existing customer presentations to attract new business.
Job Type: Full-time
Pay: ₹500,000.00 - ₹700,000.00 per year
- Day shift
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)
- Bachelor's (Preferred)
- Technical support: 2 years (Preferred)