Table of Content

New Job General Manager In Haryana

General Manager
General Manager

General Manager

Company : Cint
Salary : Details not provided
Location : Haryana

Full Description

About Cint
Cint is a global software leader in digital insights gathering. The Cint platform automates the insights gathering process so that companies can gain access to insights faster with unparalleled scale. Cint has the world’s largest consumer network for digital survey-based research, made up of over 160 million engaged respondents across more than 130 countries. Over 3,200 insights-driven companies use Cint to accelerate how they gather consumer insights and supercharge business growth.
In June 2021, Cint acquired Berlin-based GapFish – the world’s largest ISO certified online panel community in the DACH region - and in December, completed the acquisition of US-basedLucid – a programmatic research technology platform that provides access to first-party survey data in over 110 countries. Cint Group AB (publ), listed on Nasdaq Stockholm, has a rapidly growing team across its global offices, including Stockholm, London, New York, New Orleans, Singapore, Tokyo and Sydney.


The Opportunity:

Cint India is looking to hire a General Manager to oversee its India operations. the right person will be
able to accelerate the path to an integrated company by coaching and mentoring local leadership,
promoting customer satisfaction, designing new organizational structures, modifying cultures, integrating
systems, overhauling operations, and streamlining operational efficiency . They will oversee as well as
nurture, develop and manage relationships with other organizational leaders and will be responsible for
driving future growth plans. It is expected that Cint India will have 300+ FTEs by the end of 2022thus
becoming the company’s largest population centre. Therefore, scaling India's operations are critical to
future growth and success. This kind of growth requires new and senior leadership at the helm to take the
journey of the Cint India team to the next level.


The Position:

General Manager, Gurgaon, Cint

Location: Gurgaon, India

Reportees: Shared matrix responsibility for all staff in India.
Internal interaction relationship: Regular interaction with the COO, operational EVPs and SVPs as
well as routine touchpoints within the global software, service, commercial/GTM, and business function.
They must be able to confidently demonstrate abilities to strategically plan, develop and expand the
company’s vision for India, and should have experience presenting at the executive and board levels.
  • External interaction relationship: Vendors and service providers, direct and indirect
customers. Interacts with local industry associations and local / state / central government
bodies as required. As well as with education institutions and other industry bodies to build an
employer brand as well as the right voice.
Responsibilities:
  • The role holder will take fresh stock of the flow of work to India a Based on the comprehensive
assessment of the landscape, the leader has to forecast the quantum and complexity of the work
that may flow to India. Accordingly, they should plan for further capacity enhancement which is
expected to take place in India. The leader should plan to increase the physical infrastructure and
development of capabilities in India to meet future demands. Based on this the role holder will
create short, medium, and long-term plans in terms of infrastructure, people, skills &
competencies to achieve this vision and own and manage the expense & capital budgets.
  • General Manager would have to gain internal mindshare and share of the work that will flow to
India by constantly interacting with the heads of the various Cint organizations. They should
showcase India's capabilities and the track record of meeting the service level expectations
generated due to past work. They should come to be regarded as a leader who is in full control of
the work done withinIndia which is core to Cint’s strategy for developing world-class offerings.
  • Spearheading robust People Leadership practices for a scaling-up people-intensive organization
with the ability to seamlessly co-hold people and task responsibilities by empowering managers,
building high-performance teams, driving Employee engagement, and infusing a culture of trust
and inclusion while being a culture champion for the broader organization. They should set up
the performance evaluation processes followed by feedback and corrective mechanisms which are
essential to building a world-class team in India.
  • People management and creating an engaged and motivated team would be key elements of the
role.
  • Deliver and ramp up in-house capabilities and enable greater value in the global business. Will be
responsible for transforming Lucid’ new business and helping internal start-ups create business
infrastructure to scale. Possess a deeply ingrained test & iterate approach.
  • Enhance the spectrum of work carried out in India. As General Manager, they should
continuously strive for the highest quality of work to flow into India and not just quantum of
work. To this end, the leader will be responsible for building skills & capabilities through training,
development, recruitment, infrastructure investments & use of external partners.
  • Focus on challenging traditional business approaches and leveraging Digital and Automation
strategies to drive productivity, and revenue expansion, enhance customer experience and drive
the achievement of long-term growth strategies.
Role Model:
  • The General Manager is the face of Cint India internally& externally and will accordingly set the
bar for the organization in terms of integrity, ethics, and meeting commitments.
THE PERSON:
  • Must have a successful track record presenting and reporting to a public and/or private equity
board
  • Must have familiarity and experience with public company governance
  • 15+ years of overall work experience of which last 5-7 years in a leadership role directing a
capability centre of higher scope & scale and maturity
  • Strong, demonstrated P&L management
Demonstrated success operating in a matrix environment Strong understanding of cutting-edge and technology-led delivery models.
  • A demonstrated track record in building capabilities and centres of excellence in a product and
service-led organization – either a captive or an outsourcing organization.
  • Overseas work experience in a developed mature market is desirable.
  • Good academic background with a degree in engineering/management from a recognized
university/institute with a track record of continued learning /education.
  • Track record of building capabilities & CoE as well as scaling up.


Leadership & Management Competencies/Behaviors
  • Exhibits a good understanding of differences in operating environments and cultures across
different geographies and companies.
  • Demonstrates capacity to build and manage large high-performing cross-functional teams at
multiple locations and is adept in working on new operating models including decisions on
outsourcing, offshoring, and shared services.
  • Effective and articulate communicator with the ability to establish rapport with people at all
levels. A strong believer in collaborative approach and teamwork and spends considerable time
in developing & mentoring team members
  • A self-starter who is systematic, organized, highly motivated, energetic, and can independently
assess situations and risks, seek appropriate counsel to resolve them including exercising
appropriate discretion to carry out decisions
  • An inspirational entrepreneurial leader with a track record of delivering transformational change
to global customers, especially in the analytics/software/technology services sector.
  • Expertise in strongest consultative internal sales, solutions, and delivery professionals in the
business.
  • Ability to simplify complex business operations by leveraging the global process and technology
capabilities along with the freedom to create a customized approach that best delivers value for
customers
  • Has a detailed understanding of the company and its competitors (current and future),
stakeholders and their goals and unmet needs, along with barriers and opportunities
  • Aligns individual performance goals and measures systematically, and consistently uses them to
drive performance.
  • Able to unify two entities and their assets, people, tasks, and resources in a manner that creates
the most value for the future of the enterprise by realizing efficiencies and synergies.