|Customer Service Representative|
Customer Service Representative
Company : LoansRide Multichannel Private Limited
Salary : ₹9,305 - ₹20,000 a month
Location : Telangana
The role bearer will help the company to enable customers, partners and other stakeholders address their needs for query resolution and also help as brand ambassadors for the company.
- Will be required to provide excellent customer service and to promote customer centricity in the organisation by improving customer service experience, engaging customers and facilitating organic growth. Take ownership of customers issues and follow problems through to resolution.
- Set a clear mission of enhancing Service quality and deploy strategies focused towards that mission by keeping ahead of industry s developments and apply best practices to areas of improvement.
- The goal is to enhance Service quality and the level of Customer focus in the organisation. Also, manage employee morale and engagement levels so that LoansRide Multichannel Private Limited is able to provide best in class service to its customers to increase Customer satisfaction, loyalty and retention.
- Explore business opportunities and faster resolution time with appropriate close looping.
- Liaising with various stakeholders in the organisation to ensure that customer complaints are resolved quickly and effectively.
- Improving brand image on complaints and grievance handling mechanism.
contact : +91-XXXXXXXXXX for more information
Expected Start Date: 17/1/2022
Job Types: Full-time, Regular / Permanent
Salary: ₹9,305.00 - ₹20,000.00 per month
- Day shift
- Evening shift
- Flexible shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- Weekend availability
- Bachelor's (Preferred)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- English (Preferred)
- Hindi (Preferred)
Speak with the employer