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New Job Customer Service Representative In Telangana

Customer Service Representative
Customer Service Representative

Customer Service Representative

Company : LoansRide Multichannel Private Limited
Salary : ₹9,305 - ₹20,000 a month
Location : Telangana

Full Description

The role bearer will help the company to enable customers, partners and other stakeholders address their needs for query resolution and also help as brand ambassadors for the company.

Roles Responsibilities:

  • Will be required to provide excellent customer service and to promote customer centricity in the organisation by improving customer service experience, engaging customers and facilitating organic growth. Take ownership of customers issues and follow problems through to resolution.
  • Set a clear mission of enhancing Service quality and deploy strategies focused towards that mission by keeping ahead of industry s developments and apply best practices to areas of improvement.
  • The goal is to enhance Service quality and the level of Customer focus in the organisation. Also, manage employee morale and engagement levels so that LoansRide Multichannel Private Limited is able to provide best in class service to its customers to increase Customer satisfaction, loyalty and retention.
  • Explore business opportunities and faster resolution time with appropriate close looping.
  • Liaising with various stakeholders in the organisation to ensure that customer complaints are resolved quickly and effectively.
  • Improving brand image on complaints and grievance handling mechanism.

contact : +91-XXXXXXXXXX for more information

Expected Start Date: 17/1/2022

Job Types: Full-time, Regular / Permanent

Salary: ₹9,305.00 - ₹20,000.00 per month

Schedule:

  • Day shift
  • Evening shift
  • Flexible shift
  • Monday to Friday
  • Morning shift
  • Night shift
  • Rotational shift
  • Weekend availability

Education:

  • Bachelor's (Preferred)

Experience:

  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Remotely:

  • No

Speak with the employer
+91 9640508076