Table of Content

New Job Customer Care Representative In Uttar Pradesh

Customer Care Representative
Customer Care Representative

Customer Care Representative

Company : THESTO RETAILS PRIVATE LIMITED
Salary : ₹7,500 a month
Location : Uttar Pradesh

Full Description

Customer Service Representative Requirements:

  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Good Typing Speed & Grammatical Knowledge
  • Full knowledge of computers
  • Fluency in Written as well as spoken Hindi and English

We are looking for a Customer Support Representative for our online business,

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.
  • Answering Queries on Mail , Instagram , Facebook , Whatsapp & Call

Job Type: Full-time

Salary: From ₹7,500.00 per month

Schedule:

  • Day shift

Ability to commute/relocate:

  • Agra, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Are you able to operate computer efficiently ?

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Remotely:

  • No