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New Job Customer Support Executive In Madhya Pradesh

Customer Support Executive
Customer Support Executive

Customer Support Executive

Company : Jindal Biotech Private Limited
Salary : ₹15,000 - ₹25,000 a month
Location : Madhya Pradesh

Full Description

Roles & Responsibilities:

  • Manage large number of outgoing and incoming calls
  • Identify and assess the customer needs to achieve customer satisfaction
  • Take orders from the customer over the calls
  • Communicate and coordinate with other colleagues as and when necessary
  • Acknowledge and resolve customer complaints within time limits, take follow ups
  • Build sustainable relationships with customers through open and interactive communication
  • Manage and update company database and customer relationship management systems (CRM)

Desired Qualifications:

  • Excellent communication & presentation skills
  • Good listening & problem-solving skills
  • Good interpersonal & multi-tasking skills
  • Ability to handle pressure and meet deadlines
  • Bachelors or Master Degree in Biotechnology/Pharmacy/Microbiology will be preferred.
  • Good knowledge of Word, Excel, Emails.

Job Types: Full-time, Regular / Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement

Schedule:

  • Morning shift

Supplemental Pay:

  • Performance bonus

COVID-19 considerations:
Yes

Ability to commute/relocate:

  • Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Have you done Bachelors or Masters in Biotechnology/Pharmacy/Microbiology/General Science?

Education:

  • Bachelor's (Preferred)

Experience:

  • total work: 1 year (Preferred)

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