New Job Customer Relationship Officer In Kerala

Customer Relationship Officer
Customer Relationship Officer

Customer Relationship Officer

Company : Ecorgy Solutions Private Limited
Salary : ₹14,000 - ₹17,000 a month
Location : Kerala

Full Description

Candidate should have good command on ENGLISH language and excellent communication skills .

Preferred, candidates in TRIVANDRUM and immediate joiner.

To support the healthcare team in providing and assisting the patient with his/her care needs in collaboration with all healthcare providers.

Job duties include answering incoming phone calls in a timely and efficient manner

Schedules and coordinates appointments in the practice management system for patients and clinical staff in the practice management system.

In addition will provide information, directions and any other assistance to physicians, patient, family customers and vendors

Responsibilities and Duties

Excellent interpersonal, written and verbal communication skills

Excellent telephonic skills, demonstrating professionalism, enthusiasm, competence, and friendliness

Excellent detail orientation, with attention to accuracy, completeness, timeliness; exceptional recall and memory

Excellent multi-tasking, organizational skills, and time management skills

Excellent communication skills: the ability to use verbal, written, listening and retention skills to accomplish tasks and instruct others

Excellent problem-solving skills: to effectively combine great communication skills with analysis, curiosity and creativity

A strong customer service orientation, driven by an ability to empathize with our clients.

Job Type: Full-time

Salary: ₹14,000.00 - ₹17,000.00 per month

Schedule:

  • Night shift
  • US shift

Experience:

  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)