New Job Customer Relation Executive In Kerala

Customer Relation Executive
Customer Relation Executive

Customer Relation Executive

Company : Nilufer Aesthetics Private Limited
Salary : ₹13,000 - ₹15,000 a month
Location : Kerala

Full Description

Ø Call etiquettes

Ø Procedure and product knowledge (what all are available at the clinic, what each procedure and products does)

Ø Appointment booking and coordinating with Customer care (also be updated on the availability of drs)

Ø Basic knowledge MS Excel, word, Google sheets and should know how to draft mails

Ø Should be quick and smart to deal with clients (especially with difficult client)

Ø Should establish proper rules with the staff regarding matters of clients. (i.e., follow up appointments, following up after procedure)

Ø Should be able to interact well with the clinic staff as well.

Ø Should keep up with each days

o E commerce orders

o If any client enquiry or complaints or doubts regarding a procedure, product or an already done procedure.

o Client appointment enquiries for a particular Doctor or a procedure(MPG)

Expected Start Date: 15/11/2021

Job Types: Full-time, Walk-In

Salary: ₹13,000.00 - ₹15,000.00 per month

Benefits:

  • Cell phone reimbursement

Schedule:

  • Day shift

Supplemental Pay:

  • Yearly bonus

Experience:

  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Work Remotely:

  • No

Speak with the employer
+91 9072345700