New Job Customer Care Representative In Haryana

Customer Care Representative
Customer Care Representative

Customer Care Representative

Company : Jindal Biotech Private Limited
Salary : ₹15,000 - ₹20,000 a month
Location : Haryana

Full Description

Roles & Responsibilities:

  • Manage large number of incoming calls
  • Identify and assess the customer needs to achieve customer satisfaction
  • Take orders from the customer over the calls
  • Communicate and coordinate with other colleagues as and when necessary
  • Acknowledge and resolve customer complaints within time limits, take follow ups
  • Build sustainable relationships with customers through open and interactive communication
  • Manage and update company database and customer relationship management systems (CRM)

Desired Qualifications:

  • Excellent communication & presentation skills
  • Good listening & problem-solving skills
  • Good interpersonal & multi-tasking skills
  • Ability to handle pressure and meet deadlines
  • Required Bachelors or Masters Degree in Biotechnology/Microbiology
  • Good knowledge of Word, Excel, Emails.
  • Required candidates from Gurgaon and nearby locations

Working Conditions:

  • 6 days in a week
  • Timing - 9:30 am to 6:30 pm
  • No travelling will be there

Job Types: Full-time, Regular / Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

  • Morning shift

Supplemental Pay:

  • Performance bonus

Ability to commute/relocate:

  • Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Preferred)

Work Remotely:

  • No