New job Service Desk - Pune in Maharashtra

Service Desk - Pune
Service Desk - Pune

Service Desk - Pune

Company : 2COMS Consulting Private Limited
Salary : Details not provided
Location : Maharashtra

Full Description

Hiring Experienced Technical support Professionals @ Pune in a Leading MNC

Company details:

Job Title: Technical Support Voice

Work Location: Pune

Work From Home (Depend on situation you have to go to Office and will have to relocate to Pune)

Undergraduate/ Graduate with minimum 1 year Experience in Technical Support Voice process can apply for this Job

Shift: Rotational US Shift


Week Off: 5 days working (2 days rotational week off)


Job Role


Technical Support Voice Process

taking calls Solving Customer Quires




Requirements

Candidate should have,

1.Good Communication skills

2.Take calls Over Phone which involves working in different time zones

3.Take calls from Global clients and initiate the right response to them, positively and professionally.

4.Flexible to work in shifts.

5.Excellent English - both verbal and written communication skills

6.Knowledge of customer service principles and practices

7.Good technical knowledge


Qualification: Under Graduate/ Graduate/ Post Graduate

Benefits



Both side Cab+ Incentive+ Shift Allowance + Relocate Bonus


Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.


1.00-6.00 Years