New job Service Desk Experienced Professionals - Hyderabad in Telangana

Service Desk Experienced Professionals - Hyderabad
Service Desk Experienced Professionals - Hyderabad

Service Desk Experienced Professionals - Hyderabad

Company : 2COMS Consulting Private Limited
Salary : Details not provided
Location : Telangana

Full Description

Hiring Experienced Technical support Professionals @ Hyderabad in a Leading MNC

Job Title: Service Desk

Work Location: Hyderabad

Interview Location: PAN India Hiring(Telephonic, Video Call Interview)

As of now work from home, as per situation it will be work from office

Shift: Rotational Shift

Week Off: 5 days working (2 days rotational week off)

Job Role

Technical Support Voice Process

taking calls Solving Customer Quires

Requirements

Qualification: Graduate/ Post Graduate

Graduate/ Post Graduate candidate with minimum 6 months Experience in Technical Support Voice process(On Paper) can apply for this Job

Candidate should have,

1.Good Communication skills

2.Take calls Over Phone which involves working in different time zones

3.Take calls from Global clients and initiate the right response to them, positively and professionally.

4.Flexible to work in shifts.

5.Excellent English - both verbal and written communication skills

6.Knowledge of customer service principles and practices

7.Good technical knowledge

Benefits

Both side Cab+ Incentive+ Shift Allowance

As of now work from home, as per situation it will be work from office

Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.

1.00-6.00 Years