New job NPO (Human Resources) in Delhi

NPO (Human Resources)
NPO (Human Resources)

NPO (Human Resources)

Company : World Health Organization
Salary : ₹16,36,976 a year
Location : Delhi

Full Description

Grade: NO-A
Contractual Arrangement: Fixed-term appointment
Contract Duration (Years, Months, Days): Two years
Job Posting: Sep 9, 2021, 5:12:54 AM
Closing Date: Sep 22, 2021, 4:59:00 PM
Primary Location: India-New Delhi
Organization: SE_IND WR Office, India
Schedule: Full-time

IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings.


WHO India Country Office collaborates with the Government of India and relevant stakeholders within the framework of the collaborative Country Cooperation Strategy (CCS), to actively support the development and implementation of national health policies, strategies and plans aiming at promoting access to and utilization of affordable and quality health services and improving the financial protection against health-related risks.The Country Office contributes to providing technical support in developing national policies, strategies and activities in the area of health systems strengthening including, (i) advocating for Universal Health Coverage and building up national capacity in UHC-related matters, and (ii) facilitating the adoption of evidence -based public health interventions as well as appropriate reforms/changes with a view to promote equity and accelerate the movement towards universal health coverage.

Underlying Values and Core Functions of WHO

WHO's mandate revolves around six (6) leadership priorities specifying (i) advancing universal health coverage; (ii) health related sustainable development goals; (iii) addressing the challenge of noncommunicable diseases and mental health, violence and injuries and disabilities; (iv) implementing the provisions of the International Health Regulations (2005); (v) increasing access to quality, safe, efficacious and affordable medical products; (vi) addressing the social, economic and environmental determinants of health.

The South-East Asia Region (SEAR) of WHO is made up of 11 countries, with over 1.8 billion people,with India's population of 1.3 billion. All the Member States of WHO/SEAR (Bangladesh, Bhutan, Democratic People's Republic of Korea, India, Indonesia, Maldives, Myanmar, Nepal, Sri Lanka, Thailand and Timor-Leste), share the common value of the highest attainable standard of health as a fundamental human right. All of WHO actions are based on this and rooted in the underlying values of equity, solidarity and participation.

The mission of WHO India is to improve quality of life of the 1.3 billion people in India by supporting the government in eliminating vaccine preventable and other communicable diseases, reducing maternal and neonatal mortalities, promoting healthy lifestyles, addressing determinants of health, preparing and responding to health emergencies and strengthening health systems for universal health coverage.


Under the overall guidance of Administrative Officer and direct supervision of NPO (Human Resources), the incumbent will provide support in managing human resources for the collaborative programme/projects of WCO-lndia and will perform the following duties:

1) Formulates relevant HR strategies and policies in order to build workforce capable of delivering tangible results for project implementation in line with the objectives defined under the Country Cooperation Strategy;

2) Guides and monitors the work of the Human Resources Assistants in carrying out all human resources administrative functions such as processing of contracts/agreements; reviewing the drafted correspondence; monitoring adherence to human resources policies and procedures and ensuring alignment with the WHO Rules and Regulations, HR manual and other administrative issuances at global and regional levels;

3) Undertakes disciplinary cases and grievances with sensitivity; examines complicated cases and carries out fact-finding and other departments as needed, and formulates submissions and recommendations as required; assesses recommendations on extensions of contracts/agreements and make recommendations when non-renewal or termination of agreement has been recommended by the project;

4) Undertakes preparation of technical correspondence, briefing material on substantive matters, prepares mandatory reports, statistical reports for the management with analysis and suitable recommendations as required; Support NPO (Human Resources) in preparing policy papers, and briefing notes on human resources issues;

5) Coordinates selection process for assigned vacancies and /or restructuring exercises in WCO; participates in the selection panels to provide support in the interpretation of the selection procedures and guidelines with a focus on WHO rules and regulations; manages surge and emergency recruitments for the projects/programme implementations;

6) Provides advice on interpretation and application of policies regulations and rules for assigned projects/programmes; provides briefing on entitlements, clarifies issues, responds to queries; determines and recommends entitlements on the basis of contractual status; reviews policies and procedures and recommends changes as required; initiates correspondence with Regional Office on matters related to contractual modalities;

7) Monitors and evaluates the implementation of the HR work plans, provides technical support for HR planning to ensure successful implementation and filling of the positions aligned with the priorities included in the Country Cooperation Strategy;

8) Liaisons with inter-agency and intra-agency as and when appropriate to build strong partnerships. Prepares special reports and participates in special human resources projects;

9) Leverages technology (HRIS) to ensure the effective delivery of human resource services in the changing environment, delegation and decentralization of its effective usage to the non-staffing personnel, empowering them for independent decision-making without circumventing existing policies and procedures;

10) Support supervisors in implementing staff development and learning initiatives at WCO;

11) Liaison with inter-agency and intra-agency consultation with supervisors as and when appropriate to build strong partnerships to increase organizational HR capabilities; and

12) Performs any other duties as assigned by the supervisor(s).



Essential: University degree in Administration, Human Resources Management or related areas.
Desirable: Postgraduate degree in the related areas.


Essential: At least one year of professional experience at national level in various facets of human resources management.
Desirable: At least four years of experience at national level in various facets of human resource management in UN and/or other international organizations.


  • The incumbent should identify with the core values of the World Health Organization.
  • Very good ability in interpreting human resources policies and procedures and their application pertaining to all elements of human resources, analytical and negotiating skills. Demonstrated ability to work harmoniously in a team atmosphere. Practical knowledge of human resources and tools.
  • Leadership skills with demonstrated ability to work effectively with in a team setting at national level, to share information and data and make oral and written presentations on HR related matters. Understanding of the potential motivating factors within national context and ability to adjust to new approaches in an increasingly complex environment.
  • Modern management skills (planning and evaluation, etc.),Capacity to prepare terms of reference and to prepare and monitor and manage the implementation of contractual agreements. Capacity to convey information and options in a structured and credible way; ability to speak and write clearly. Proficiency in computer applications and ability to draft reports.
  • Knowledge of WHO/UN agencies policies, procedures and practices will be an advantage.

WHO Competencies

1. Teamwork
2. Respecting and promoting individual and cultural differences
3. Communication
4. Moving forward in a changing environment
5. Ensuring the effective use of resources
6. Creating an empowering and motivating environment

Use of Language Skills

Essential: Expert knowledge of English. Intermediate knowledge of Hindi.


Remuneration comprises an annual base salary starting at INR 1,636,976 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.


  • This vacancy notice may be used to fill other similar positions at the same grade level.
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • For information on WHO's operations please visit:
  • WHO is committed to workforce diversity.
  • WHO's workforce adheres to the WHO Values Charter and is committed to put the WHO Values into practice.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • This is a National Professional Officer position. Therefore, only applications from nationals of the country where the duty station is located will be accepted. Applicants who are not nationals of this country will not be considered.