New job Field Response Officer (Udalguri) - Assam in Manipur

Field Response Officer (Udalguri) - Assam
Field Response Officer (Udalguri) - Assam

Field Response Officer (Udalguri) - Assam

Company : Alankit Group
Salary : ₹1,75,000 - ₹2,50,000 a year
Location : Manipur

Full Description

Working Experience:-

  • Experience in working at district/regional level in any of the Government or


  • Preferable if more than two years in the field with strong understanding on needs

of elders

  • Freshers are also welcome if found bright for not more than 25% of positions

Roles & Responsibilities:-

  • Interaction with elderly persons on helpline and support system.
  • Person is required to conduct awareness camps or meetings with all departments

to create safe and happy environment at all levels for elderly.

  • Coordination and advocacy with senior citizen associations and community

groups of expanding their services and supporting during abuse and rescue of

needy elderly.

  • Person will be required to provide physical support during abuse and rescue


  • Persons will be required to coordinate with concerned official or person to

support the elderly who ever calls to HELPLINE

  • Person will be required to interact and liaison with the government officials and

other stakeholders to resolve challenges faced by the elderly.

  • Person will be required to interact and liaison with resource persons and

resource organisations that can provide services to the elderly, assess them for

quality, enlist them as resource providers.

  • Person will be an important link between the contact center on one-hand and

elderly persons, community, NGOs, resource providers and Government

officials of concerned departments on the other hand.

  • Person is responsible for preparing all necessary documents related to rescue or

abuses cases.

  • Person is required to collect and share success stories, case studies or media

clippings for monthly report documentation.

  • Person is required to create awareness, strengthen youth groups and other

volunteer service groups to create abuse free environment for elderly.

  • The person required to contribute updating the information to knowledge bank

from time to time.

  • The person required to interact and guide old age home in charge and staff on

standards of old age home and elderly care.

  • The person required to educate the old age home staff in registering OAH to

senior citizen website and updating regularly whenever needed.

  • The person may identify and link with local sources to improve facilities and

infrastructure at old age homes with prior permission and approval from

reporting authority.

  • The person required to identify elder champions and youth groups at ground

level and refer them for strengthen towards elder care.

  • Person required to represent the organisation during professional events.
  • The person has to attend any other task assigned by the organizational reporting

authority based on the project demand.

Desired Candidate Profile

  • Excellent people skills
  • Empathy
  • Listening skills
  • Patient and politeness with elders
  • Relationship and rapport building
  • Ability to liaise with various departments of Government and NGOs
  • Closure orientation
  • Coordination skills
  • Fluency in English/Hindi and local language with excellent verbal and writing skills.

Role:Associate/Senior Associate -(NonTechnical)

Salary: 1,75,000 - 2,50,000 P.A.

Industry:NGO / Social Services / Industry Associations

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Employment Type:Full Time, Permanent

Key Skills
Social WorkMSWFieldPeople SkillsNGOCommunity RelationsCoordination SkillsSocial Service


UG:Any Graduate

PG:Any Postgraduate