New job Customer Support - Voice Gurgoan in Haryana

Customer Support - Voice Gurgoan
Customer Support - Voice Gurgoan

Customer Support - Voice Gurgoan

Company : 2COMS Consulting Private Limited
Salary : Details not provided
Location : Haryana

Full Description

Hiring for the Voice Process in leading telecom MNC @Gurgoan

About Client
Its multinational telecommunications holding company headquartered in London. It is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services.

We can arrange your telephonic interview.
we would love to connect with you.

Job Title: Customer Support Advisor (voice)

Work from Office
Candidate should have minimum 6 months experience in International voice process

Candidate should have,

1.Good Communication skills

2. Handling customer through Email & chat which involves working in different time zones

3.Take Email & chat from Global clients and initiate the right response to them, positively and professionally.

4.Flexible to work in shifts.

5.Excellent English - both verbal and written communication skills

6.Knowledge of customer service principles and practices

7.Good technical knowledge

Qualification: Any UG / Graduate/ Post Graduate

Experience: Minimum 6 months upto 5 Years in international voice process experience

Shift: Rotational

Week Off: 2 days rotational week off

Both Side CAB
Chance to working with captive unit.
Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.

1.00-6.00 Years