New job Customer Success Executive (Technical) in Gujarat

Customer Success Executive (Technical)
Customer Success Executive (Technical)

Customer Success Executive (Technical)

Company : EnactOn Technologies Private Limited
Salary : ₹15,000 a month
Location : Gujarat

Full Description

  • Develops customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn.
  • Ensures all customers are successfully using the product or service they’ve purchased from the company.
  • Is often the first port of call for customers and is available to answer any in-bound questions.
  • Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
  • Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades. Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
  • Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention.

Job Type: Full-time

Pay: Up to ₹15,000.00 per month

Schedule:

  • Day shift

Work Remotely:

  • No

Speak with the employer
+91 9079045453