New job Collection Executive-SUPPORT SERVICES-Collection in Uttar Pradesh

Collection Executive-SUPPORT SERVICES-Collection
Collection Executive-SUPPORT SERVICES-Collection

Collection Executive-SUPPORT SERVICES-Collection

Company : Kotak Mahindra
Salary : Details not provided
Location : Uttar Pradesh

Full Description

  • Collection / Recovery - Regular EMIs & over dues. Complete control on - NPA & overdue cases
  • Achievement of targets towards Collections of Private Vehicles (Car Finance)
  • Overseeing all activities with respect to Collections/handling of soft bucket and hard bucket cases, including non-starter cases as well.
  • Monitoring of Collection Agencies working for Kotak Mahindra Prime Ltd. Monitoring Repo Agencies and coordinating the payments of their Repo Bills.
  • Developing strategies to enhance clients/ customer relations through formal and informal channels, building cordial relationship through regular interactions and quality service
  • Appointment of agencies, allocation of cases to the agencies, capacity planning and training
  • Responsible for all collection activities, repossession activities, legal initiation
  • Generating MIS reports and sending to the reporting authority on regular basis.
  • Personal visits in high pos and infant cases
  • Coordinating with other functions like operations - closures for repo vehicles & other recon issues. Handled personally to corporate delinquent customers
  • Timely initiation of legal like Sec-138, arbitration, winding up, Sec 9 & Execution petitions after final award in problematic, infant, pre loss & loss write off cases.
  • Recruiting, leading, monitoring the performance of team members to ensure process efficiency and meeting of individual & group targets.
  • Carrying out detailed Analysis and Decision making for settlements of accounts across different DPD levels and present the possible audit and risk aspects