New job B2C Team Lead/Associate Team Lead 1 yr contract Kolkata in West Bengal

B2C Team Lead/Associate Team Lead 1 yr contract Kolkata
B2C Team Lead/Associate Team Lead 1 yr contract Kolkata

B2C Team Lead/Associate Team Lead 1 yr contract Kolkata

Company : ElasticRun
Salary : ₹2,00,000 - ₹3,50,000 a year
Location : West Bengal

Full Description

Job Description


Roles and Responsibilities

Position: Team Lead/Associate Team Lead
Qualification: PG /Graduate
Experience: 2 - 8 years



Role Team Leader is responsible for supporting the Station Manager with running smooth hub operations as per operational standards. He will be someone very alert and with a keen eye for details so nothing that enters or leaves the hub misses him.



Responsibilities: • Responsible for running the node operations
  • Managing DA's schedules, performance & job assignment
  • Job scheduling, assignment & performance monitoring
  • Achieving performance metrics through constant monitoring
• Address seller / merchant escalations • Manage leave calendar & weekly offs & ensure field activities are carried out without any hindrances
  • Ensure set practices are implemented & followed to the core
  • MIS reports generation & sharing with internal & external stake holders
  • Coordinate with Central ops for performance metrics & exceptions if any



Skill-set:
  • Strong communication skill
  • Crisis management
  • Skilled in working on MS office
  • Good relationship management skills
  • Ability to understand dynamics of supply chain and aptitude to learn software requirements related to the industry
  • Candidate should be aware of Information Security procedures and processes

Location : Salkia & (siuri/rampurhat/kandi) North Kolkata & South Kolkata & (Dewandighi/khoyrasole) & (Raipur/Naya Raipur) North Kolkata & Khardah & South Kolkata



Role:
Process Flow Analyst
Salary:
2,00,000 - 3,50,000 P.A.
Industry:
Courier / Logistics
Functional Area:
ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category:
Operations
Employment Type:
Full Time, Temporary/Contractual
Key Skills

b2c

DA schedule

MS office

hub operations

Central ops

supply chain

node operations

MIS reports generation

field activities

Team Leader

Address seller

merchant escalations

Education
UG:
Any Graduate

Company Profile

NTex Transportation Services Private Limited
ElasticRun is a Kirana Commerce Platform. It enables businesses to reach small Kirana stores in the deep rural parts of India.
ElasticRun acts as an extended arm of FMCG companies’ direct distribution networks in the rural area to provide a set of net new customers to the FMCG companies. It has been helping eCommerce companies reach the customers in far flung areas through its network of rural Kirana stores. ElasticRun brings banks and financial institutions closer to a new set of underserviced SME customers from its rural Kirana network. ElasticRun has been harnessing the data generated from its platform to help its customers sharpen their marketing plans.
ElasticRun achieves deep reach through its technology platform. This technology enables a “no capex” and “variable cost” crowdsourced logistics network. Further, by building the technology platforms for transactions, credit and data analytics, ElasticRun intends to become the de facto channel for Indian businesses to reach the under-serviced rural markets.
Through its rural Kirana network, ElasticRun platform would channel trade, finance and data of $600 Bn consumption in India.
ElasticRun was founded by Sandeep Deshmukh, Shitiz Bansal and Saurabh Nigam in 2016. It is backed by Kalaari Capital, Avataar Ventures, Naspers and Schroder Adveq.
Company Info

Contact Company:
NTex Transportation Services Private Limited
Website:
http://careers.elastic.run