New job Technical Support Engineer (1+ Years) in Mizoram

Technical Support Engineer (1+ Years)
Technical Support Engineer (1+ Years)

Technical Support Engineer (1+ Years)

Company : CSS Corp Private Limited
Salary : Details not provided
Location : Mizoram

Full Description

Roles and Responsibilities :

  • Level 1 Technical Support and Product Queries.Handle Calls, Emails & Chat from International customers
  • Technical Support to resolve issues related to Hardware and Software, Computer fundamentals, Internet and Networking fundamentals
  • Assist with Internet Troubleshooting Issues relevant to Computers, Application, Basic Networking, LAN, WAN Technologies
  • Flexible to work in Night shifts

Skill Sets Required :

  • Practical approach on troubleshooting and understanding of the reported issue
  • Added advantage if Networking, router/ ISP related technical support experience is available
  • CCNA Certification would be an added advantage
  • A graduation related to computer science, ECE, IT, EEE or prior experience in technical support related to networking or the topics mentioned above is a mandate

Job Type: Full-time

Benefits:

  • Food allowance
  • Health insurance
  • Internet reimbursement
  • Paid sick time
  • Paid time off

Schedule:

  • Rotational shift
  • UK shift
  • US shift

Supplemental Pay:

  • Joining bonus

Education:

  • Bachelor's (Preferred)

Experience:

  • Technical support: 1 year (Required)
  • Handling International Customers: 1 year (Required)

License/Certification:

  • CCNA (Preferred)

Shift availability:

  • Night Shift (Required)

Work Remotely:

  • Temporarily due to COVID-19

Speak with the employer
+91 9884802190