New job Sr. Customer Support Engineer in Maharashtra

Sr. Customer Support Engineer

Sr. Customer Support Engineer

Company : Benchmark Computer Solution private limited
Salary : ₹18,000 - ₹25,000 a month
Location : Maharashtra

Full Description

Urgent requirement for Sr- Customer Support engineer (Male candidate preferred from central side residing between Ghatkopar to CST)

Skills required :

1. Monitor & maintain computer systems, servers, Wireless Router, networks & other peripherals (Printers, scanners, Monitors etc...)
2. Installing & configuring computer systems
3. Diagnose hardware & Networking faults
4. Configuring & maintaining Outlook
5. Troubleshooting & providing resolution to problems
6. Knowledge of Windows operating system & other general desktop support issues
7. Knowledge of Internet protocols, DNS, TCP/IP and other networking concepts
8. Knowledge of Crimping & Punching
9. Install Antivirus Server
10. Provide Remote Support
11. Maintain Antivirus Back up
12. Daily, weekly & Monthly Back up
13. Ability to handle clients professionally during all interfaces
14. Log & keep records of Customer queries
15. Log calls with Service providers
16. Maintain Service Installation Reports

Soft Skills

Client Interaction
Good Communication skills
Dressing etiquettes
Proper followups and maintaining upto date reports

Software skills
1.Windows operating system (server/desktop)
2.mail applications
3.Firewall & router commands.
4.Antivirus setup
5. MSoffice 365 and Teams setup and troubleshooitng

Minimum experience of 3 years

Job Type: Full-time

Salary: ₹18,000.00 - ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement

Schedule:

  • Day shift

Supplemental Pay:

  • Yearly bonus

Experience:

  • total work: 3 years (Preferred)

Work Remotely:

  • Temporarily due to COVID-19

Apply Now