New job Program Manager - AB in Chhattisgarh

Program Manager - AB

Program Manager - AB

Company : Airtel India
Salary : Details not provided
Location : Chhattisgarh

Full Description

Program Manager - AB Requisition ID: 13262
About the Role

To deliver the Projects (Customer Ask as per the Cust. PO) on Time & within the budget
Maximize the IR/Loc from overall OB
Conduct the Meetings (Kick-Off, Project Update, Monitoring, Regular, etc) with customer
Build a one-to-one relationship with customers and understand his business environment and requirement
Have the attitude to drive the project and handle the critical and complex situations

Major Accounts: Government L&C Projects
1. Ensure smooth project rollout
2. Project coordination and scheduling
3. Quality of Delivery (System Updation, un-installed Inventory, FTR Implementation/Installation)
4. Minimize the Credit Notes (of LD) due to delay in Execution/Delivery
5. Kickoff meetings, LOC signoffs
6. Regular MIS flow to management and customer updates
7. External agency liasioning
8. Partner management
9. Timely ENOC hand-over
Fault Tickets in first 30 days to be Minimized (i.e. Touching Zero)

Key Responsibilities

1) Having experience in implementing strategic Govt. projects, managing internal teams and partners for end to end solution delivery.
2) Experience in Project Management, Networking, Wireless Broadband
3) An effective communicator with exceptional relationship management skills with the ability to relate to people at any level
4) Prepare and sharing weekly Project plan and gantt chart with the customer
5) Planning and tracking the implementation of links and LOC collection
6) Timely escalations and seeking intervention to relevant sources to ensure smooth project progress
7) Daily /Weekly monitor of the projects proactively with partner
8) Migration for betterment of Services, if needed
9) Internet Technologies: Operation and maintenance of Internet Backbone Network ( ISP Setup includes Cisco Routers, Switches, Wireless broadband , Modems, Leased circuits , ISDN and Infrastructure Management
10) Initiatives to improve the productivity

Experience & Skills

#Technical Expertise >>
1) On Cisco routers and switches. Should have awareness or configuration expertise of dynamic routing protocols like EIGRP, OSPF, BGP etc.
2) Exposure on lease lines, RF, IPLC Circuits and SDH equipment
3) Should have experience of MPLS or IP VPN project implementation for customers having multiple sites

# Project Management Experience of at least more than 7~8 years, preferably on Telecom and networking projects.

# Educational Backgroud >>
1) B.E. / B.Tech. or MCA
2) CCNA Desired
3) PMP / Prince-2 Preferred

For Employees

Org: Airtel

Designation: Program Manager

Experience: 0-34 years

Position Type: permanent

Business Unit: Airtel Business.HO

Location: CG-Raipur-Nav Bharat Udyog Bhawan

Department: Customer Experience.Service Delivery.Billable-CGSWAN

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