New job Executive Operations in Uttar Pradesh

Executive Operations

Executive Operations

Company : British Council
Salary : Details not provided
Location : Uttar Pradesh

Full Description

Date: 17-Jul-2021

Location: Noida, South Asia, IN

Company: British Council

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language.

We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK.

These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.

Job Title: Executive Operations – PAS

Purpose of job:

To provide the first line of support pertaining to background verification of roles and candidates, across the British Council delivering quality customer service.

Experience areas:

  • Problem solving skills associated with an HR Administrative environment with good attention to details
  • Pro-active and used to working with tight deadlines
  • Good customer service skills
  • Good time and task management skills
  • Aware of Information Security and undertaking work in a controlled role
  • Strong written and verbal communication skills
  • Basic MS Excel and MS Word skills.
  • Highly desirable, but not essential prior experience in Background Screening.

Knowledge of:

Essential

  • Beginner level experience in background screening process with a multinational company
  • Intermediate English Communication Skills. (IELTS Band 6.5 and above equivalent)
  • Good Computer (MS office, typing and keyboard handling skills)

Desirable
  • Understanding of Success factors
Accountabilities, responsibilities and main duties:
(including people management and finance)

Accountabilities:

Background Screening - Processing:
  • Process Screening Requests
  • Validate 2nd level documents Check
  • Monitor screening progress on vendor portal
  • Update progress using internal logs
  • Verification with third parties and candidate
  • Analyse the risks from the discrepancies in screening using British Council Escalation Matrix
  • Investigate screening anomalies using British Council Escalation Matrix
  • Provide PAS owner with data for Risk Review Report
  • Create and complete candidate checklist
Record Keeping and Retention
  • Keep record of the daily activity
  • Keep record of emails and maintain PAS mailbox
  • Keep record of issues and escalations
  • Extraction of data and completing candidate file
  • Purging data after defined period
  • Delivering personnel file to HR

Relationship Management
  • Use of defined escalation point
  • Regular update with defined PAS Owner
  • High Level update with Global PAS Lead

Qualifications:

Required:

  • MBA (HR) or Any Graduate

Further Information
Pay Band – 4
Contract Type – Indefinite
Department/Country-GM/India - Noida
Closing Date [Time] – Monday - 02/Aug/2021 [23:59]

A connected and trusted UK in a more connected and trusted world.

Equality Statement

The British Council is committed to a policy of equality and to valuing diversity and is keen to reflect the diversity of the societies in which we work at every level within the organisation. We welcome applications from all sections of the community. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies.
The British Council has Disability Confident Employer Status. We offer a guaranteed interview scheme for disabled applicants who meet the essential criteria for the role. Applicants are encouraged to highlight any specific requirements or adjustments needed to enable participation in the recruitment process.


The British Council is committed to safeguarding children, young people and adults who we work with.

We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.

Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

If you have any problems with your application please email askhr@britishcouncil.org
Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.


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