New job Desktop Support Engineer L1 in Maharashtra
Desktop Support Engineer L1
Company : Cognitive Analytics Private Limited
Salary : ₹12,900 - ₹14,900 a month
Location : Maharashtra
Manage, maintain, and repair/troubleshoot technical issues.
- Diagnosing and repairing faults.
- Resolving network issues.
- Installing and configuring hardware and software.
- Speaking to customers to quickly get to the root of their problem.
- Providing timely and accurate customer feedback.
- Talking customers through a series of actions to resolve a problem.
- Following up with clients to ensure the problem is resolved.
- Replacing or repairing the necessary parts.
- Supporting the roll-out of new applications.
- Providing support in the form of procedural documentation.
- Managing multiple cases at one time.
- Testing and evaluating new technologies.
- Conducting electrical safety checks on equipment.
- Handling Week-end and 24X7 rotational shift, if being asked for support
Contract length: 12 months
Application Deadline: 22/7/2021
Expected Start Date: 1/8/2021
Job Types: Full-time, Contract
Salary: ₹12,900.00 - ₹14,900.00 per month
- Life insurance
- Monday to Friday
- Overtime pay
- Bachelor's (Preferred)
- Desktop Support on Ticketing tools: 1 year (Preferred)
- Operating System, Device Management, Networking: 1 year (Required)
- English (Preferred)