New job Desktop Support Engineer L1 in Maharashtra

Desktop Support Engineer L1

Desktop Support Engineer L1

Company : Cognitive Analytics Private Limited
Salary : ₹12,900 - ₹14,900 a month
Location : Maharashtra

Full Description

Manage, maintain, and repair/troubleshoot technical issues.

  • Diagnosing and repairing faults.
  • Resolving network issues.
  • Installing and configuring hardware and software.
  • Speaking to customers to quickly get to the root of their problem.
  • Providing timely and accurate customer feedback.
  • Talking customers through a series of actions to resolve a problem.
  • Following up with clients to ensure the problem is resolved.
  • Replacing or repairing the necessary parts.
  • Supporting the roll-out of new applications.
  • Providing support in the form of procedural documentation.
  • Managing multiple cases at one time.
  • Testing and evaluating new technologies.
  • Conducting electrical safety checks on equipment.
  • Handling Week-end and 24X7 rotational shift, if being asked for support

Contract length: 12 months

Application Deadline: 22/7/2021

Expected Start Date: 1/8/2021

Job Types: Full-time, Contract

Salary: ₹12,900.00 - ₹14,900.00 per month

Benefits:

  • Life insurance

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Overtime pay

Education:

  • Bachelor's (Preferred)

Experience:

  • Desktop Support on Ticketing tools: 1 year (Preferred)
  • Operating System, Device Management, Networking: 1 year (Required)

Language:

  • English (Preferred)

Work Remotely:

  • No

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