New job Customer Support in Maharashtra
Company : Zoopero Marketing Private Limited
Salary : ₹3,00,000 - ₹4,20,000 a month
Location : Maharashtra
Package: 3 LPA to 4.2 LPA
Roles and Responsibilities :
- Excellent communication skills in English.
- Good typing speed.
- Graduate with a minimum of one year experience in the Email and Chat process.
- Interact with users through a series of actions and answer all queries as well as resolve issues via chat or email.
- Maintain and update records for daily queries and escalation.
- Support the roll-out of new application features.
- Troubleshoot systems, network problems, diagnosing and solving software issues at the user's end.
- Explain the services to the client and suggest the best suitable service.
- Manage to allocate work to the operations team keeping the individual's expertise in mind.
- Talking to the operation's team to ensure flawless work.
Rotational shifts - Any 9 hours shift
Should be comfortable with Work from Office.
Application Deadline: 9/8/2021
Expected Start Date: 26/7/2021
Job Type: Full-time
Salary: ₹300,000.00 - ₹420,000.00 per month
- Rotational shift
- Quarterly bonus
Ability to Commute/Relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
- How many years of work experience do you have using Clients servicing emails?
- Can you write good descriptive emails?
- We must fill this position urgently. Can you start immediately?
- What is your level of proficiency in English?
- Are you comfortable working in rotational shifts?
- Bachelor's (Preferred)
- Business English: 1 year (Preferred)
- Sales: 1 year (Preferred)
Speak with the employer