New job Customer Support in Maharashtra

Customer Support

Customer Support

Company : Zoopero Marketing Private Limited
Salary : ₹3,00,000 - ₹4,20,000 a month
Location : Maharashtra

Full Description

Package: 3 LPA to 4.2 LPA

Roles and Responsibilities :

- Excellent communication skills in English.

- Good typing speed.

- Graduate with a minimum of one year experience in the Email and Chat process.

- Interact with users through a series of actions and answer all queries as well as resolve issues via chat or email.

- Maintain and update records for daily queries and escalation.

- Support the roll-out of new application features.

- Troubleshoot systems, network problems, diagnosing and solving software issues at the user's end.

- Explain the services to the client and suggest the best suitable service.

- Manage to allocate work to the operations team keeping the individual's expertise in mind.

- Talking to the operation's team to ensure flawless work.

Rotational shifts - Any 9 hours shift

Location: Pune

Should be comfortable with Work from Office.

Immediate Joining.

Application Deadline: 9/8/2021

Expected Start Date: 26/7/2021

Job Type: Full-time

Salary: ₹300,000.00 - ₹420,000.00 per month

Schedule:

  • Rotational shift

Supplemental Pay:

  • Quarterly bonus

Ability to Commute/Relocate:

  • Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • How many years of work experience do you have using Clients servicing emails?
  • Can you write good descriptive emails?
  • We must fill this position urgently. Can you start immediately?
  • What is your level of proficiency in English?
  • Are you comfortable working in rotational shifts?

Education:

  • Bachelor's (Preferred)

Experience:

  • Business English: 1 year (Preferred)
  • Sales: 1 year (Preferred)

Work Remotely:

  • No

Speak with the employer
+91 9699875831


Apply Now