New job Workplace Mobility Engineer in Uttar Pradesh
Workplace Mobility Engineer
Company : DXC Technology
Salary : Details not provided
Location : Uttar Pradesh
Roles & Responsibilities
Design and Develop Next generation service operation model
Design and Develop Next generation service operation framework / guideline
Design and Develop Next generation service operation methodology
Design and Develop Next generation Tools & Platforms
Manage services delivery, meeting requirements profitably and within policy to match customer demand and/or contract expectations
Define the standards for effectiveness and quality of delivery.
Prepare resource planning for delivery including: Consultants, Architects, Global Delivery, Partners, and other delivery resources like DSEs, Enterprise Architects, and others as required
Forecast/pipeline/availability when scheduling delivery of proactive services, which results in high customer satisfaction
Manage account delivery resources to match customer demand and engagement and/or contract expectations
10+ years of experience in Large IT Managed services with proven capabilities in Client Facing operations and 3+ years delivery leadership role.
3 + years in Program and Project Management preferably in modern workplace.
Modern experience in Service Desk, End user compute, MS SCCM, In Tune, SCO, Zero Touch, Virtual Desktops on Private/ Public Cloud, Apps packaging.
Productivity management – Automation; Shared service; Role optimization
Finance management – Budget plan & compliance; Billing; Track & Report
Quality / Service assurance compliance
Reporting & metric analytics
Vendor / partner and Contract / Risks management