New job Workplace Mobility Engineer in Uttar Pradesh

Workplace Mobility Engineer

Company : DXC Technology
Salary : Details not provided
Location : Uttar Pradesh

Full Description

Job Description:

Roles & Responsibilities

Design and Develop Next generation service operation model

Design and Develop Next generation service operation framework / guideline

Design and Develop Next generation service operation methodology

Design and Develop Next generation Tools & Platforms

Manage services delivery, meeting requirements profitably and within policy to match customer demand and/or contract expectations

Define the standards for effectiveness and quality of delivery.

Prepare resource planning for delivery including: Consultants, Architects, Global Delivery, Partners, and other delivery resources like DSEs, Enterprise Architects, and others as required

Forecast/pipeline/availability when scheduling delivery of proactive services, which results in high customer satisfaction

Manage account delivery resources to match customer demand and engagement and/or contract expectations

Skills

10+ years of experience in Large IT Managed services with proven capabilities in Client Facing operations and 3+ years delivery leadership role.

3 + years in Program and Project Management preferably in modern workplace.

Modern experience in Service Desk, End user compute, MS SCCM, In Tune, SCO, Zero Touch, Virtual Desktops on Private/ Public Cloud, Apps packaging.

Productivity management – Automation; Shared service; Role optimization

Finance management – Budget plan & compliance; Billing; Track & Report

Quality / Service assurance compliance

Reporting & metric analytics

Vendor / partner and Contract / Risks management


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