New job Technical Support Executive in Tamil Nadu

Technical Support Executive

Company : WinVisa Associates private limited
Salary : ₹15,000 - ₹20,000 a month
Location : Tamil Nadu

Full Description

Job Description

Urgent Recruitment for Technical support (Immediate joining)

  • Position : Technical support
  • Experience: 0 - 2 Year
  • Job Location: Namakkal
  • Gender: Male only
  • Qualification : MCA

Responsibilities

  • Research and identify solutions to software issues
  • Diagnose and troubleshoot technical issues, including account setup and network configuration
  • Ask customers targeted questions to quickly understand the root of the problem
  • Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
  • Provide prompt and accurate feedback to customers
  • Refer to internal database or external resources to provide accurate tech solutions
  • Ensure all issues are properly logged
  • Prioritize and manage several open issues at one time
  • Maintain jovial relationships with clients

Requirements

  • Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
  • Good understanding of computer systems, mobile devices and other tech products
  • Familiarity with remote desktop applications and help desk software
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal

Job Types: Full-time, Walk-In

Salary: ₹15,000.00 - ₹20,000.00 per month

Schedule:

  • Night shift

Application Question(s):

  • what are all the software languages you know?

Education:

  • Bachelor's (Preferred)

Experience:

  • total work: 1 year (Preferred)

Language:

  • English (Preferred)

Shift Availability:

  • Night Shift (Preferred)

Work Remotely:

  • Temporarily due to COVID-19

Speak with the employer
+91 9791202902


Apply Now