New job Technical Support Engineer in Karnataka

Technical Support Engineer

Company : Infynect Labs Private Limited
Salary : ₹18,000 - ₹20,000 a month
Location : Karnataka

Full Description

Looking for a young and enthusiastic Technical Support professional who can take full ownership of customer issues and work towards building a strong relationship with the customers.

About the Company:

Infynect® Labs Private Limited is an Infrastructure as a Service (IaaS) company and our vision is to build an infrastructure for Edge Computing. These Infrastructures are highly required for Location-based services, IoT, Artificial Intelligence, Environment Monitoring, Data Analytics, and Augmented Reality/Virtual Reality We have built a complete suite of solutions for the IPTV/OTT services based on our Edge computing platform

Required Technical Skills:

  • Hands-on experience in Networking (Router, Switch configurations)
  • Strong knowledge in IPv4
  • Hands-on experience in Linux Administration
  • Knowledge of CDN and Media platforms
  • Knowledge of Cloud computing
  • Understanding of Video Streaming technologies desirable

Other skills:

  • Excellent verbal and written communication in English and Hindi
  • Strong interpersonal skills - ability to collaborate
  • Eagerness to learn
  • Taking responsibilities with ownership
  • Problem solving and the ability to work in adverse situations
  • Calm, composed and professional attitude

Experience:

  • 2-3 year of experience in technical support, freshers also welcome
  • Experience in managing customer
  • Experience in Telco Industry added advantage

Education:

  • Any technical Degree

Responsibilities:

  • Remote OS installations
  • Remote Monitoring and Troubleshooting
  • Product training to the customers
  • Product Configuration Support

Expected Start Date: Immediate

Job Type: Full-time

Salary: ₹18,000.00 - ₹20,000.00 per month

Expected Start Date: 15/6/2021

Job Type: Full-time

Salary: ₹18,000.00 - ₹20,000.00 per month

Benefits:

  • Health insurance

Schedule:

  • Day shift

Ability to Commute/Relocate:

  • Bengaluru, Karnataka (Preferred)

Application Question(s):

  • Do you have experience in Networking?

Language:

  • Hindi (Required)

Shift Availability:

  • Day Shift (Preferred)

Work Remotely:

  • No

Apply Now