New job Desktop Support Engineer(with experience in Operations) in Haryana
Desktop Support Engineer(with experience in Operations)
Company : ThoughtSol Infotech Private Limited
Salary : ₹3,00,000 - ₹3,50,000 a year
Location : Haryana
DESKTOP SUPPORT ENGINEER (LOGISTICS)
- Take responsibility for the success or failure of material shipping and delivery schedule.
- Responsible for planning and tracking the shipment of final products according to customer requirements.
- Responsible for the preparation of appropriate and accurate logistics reports for upper management
- Monitor deliveries and ensure customer satisfaction.
- Responsible for maintaining accurate logs of all transportation and goods.
- Proven experience as an IT Service/ Helpdesk coordinator
- Serve as the first point of contact for customers seeking IT assistance over the IT tool, phone, email, chat, or in person.
- Experience on IT Request management tools (preferably HPSM) for request assignment, follow-ups, SLA management, etc.
- Working knowledge of office applications such as Outlook, Excel, PowerPoint, and Word.
- Good in report preparations and presentations.
- Good understanding of IT processes, setups, and audits.
- Ability to understand the user’s requirements and communicate effectively.
- Direct and follow-up with incoming materials and outgoing finished products to ensure prompt delivery to customers.
Job Types: Full-time, Regular / Permanent
Pay: ₹300,000.00 - ₹350,000.00 per year
- Morning shift
- Diploma (Preferred)
- IT: 1 year (Required)
- total work: 1 year (Required)
- Temporarily due to COVID-19