New job CSA (Customer Service Associate) in Kerala

CSA (Customer Service Associate)

Company : Unicus IT Solutions Private Limited
Salary : ₹17,000 - ₹20,000 a month
Location : Kerala

Full Description

URGENT RECRUITMENT - IMMEDIATE JOINEE REQUIRED

· Only Work from Office available.

. Strong command of written and verbal English

· Excellent organizational and multitasking skills

· Willingness to cooperate with customers and management to resolve any issues that may arise

· Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email

· Participate in training opportunities provided by the organization or by outside entities

· Establish and maintain good rapport with customers by using positive language and anticipating their needs.

· Friendly and welcoming manner with clients and other members of the customer service team

· Extensive knowledge of the company's policies, procedures, goods and service

· Familiarity with customer-relationship management (CRM) software programs

· Ability to explain complex concepts in a clear, simple manner to customers

Should have own laptop and location need to be within Trivandrum. Flexible to work in US Shift.

Job Types: Full-time, Walk-In

Salary: ₹17,000.00 - ₹20,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Paid time off

Schedule:

  • Fixed shift
  • Monday to Friday
  • Night shift
  • US shift

Supplemental Pay:

  • Overtime pay
  • Performance bonus
  • Shift allowance
  • Yearly bonus

Education:

  • Bachelor's (Preferred)

Language:

  • English (Required)

Apply Now