New job Client Servicing Associate in Maharashtra

Client Servicing Associate

Company : SecureSearch Screening Services Private Ltd
Salary : ₹23,406 - ₹28,607 a month
Location : Maharashtra

Full Description

SecureSearch Screening Services Private Limited is a specialist provider of background screening services, offering a comprehensive range of verification solutions to organization in India and the rest of the Asia Pacific region. With background screening as our main core competency, we are committed to providing our clients with the best in-class solutions based on industry best practices and an intrinsic knowledge of the screening environment prevalent in the region.

Responsibilities and Duties

  • Have 3 years experience in Supervisory role
  • Ensuring cases /checks are initiated within 24-48 hours as per client specifications
  • Ensuring consistent quality and delivery. To adhere to the quality parameters specified for the account / process and display integrity while updating trackers, progress sheets, logs, & saving a completed report
  • Identifying insufficiencies/clarifications within L1 – 48 working hours & L2 – 5 working days
  • Sharing Progress sheet / Trackers / MIS with Clients as per client requirement/ specification
  • Ensuring continuous adherence to existing guidelines on various aspects of delivery, response to internal clients, mail etiquettes
  • Ensuring adherence to people related policies / procedures. Maintaining integrity, discipline and confidentiality
  • Escalate issues and seek assistance from the Team Leader or the supervisor in case of verification queries and any other issue which needs to be attended

Key Skills
Experience from the same industry, Good communication skill
Required Experience and Qualifications
Graduate and above

Job Type: Full-time

Job Type: Full-time

Salary: ₹23,406.00 - ₹28,607.00 per month

Schedule:

  • Day shift

Experience:

  • total work: 2 years (Preferred)

Work Remotely:

  • Temporarily due to COVID-19

Apply Now