New job Assistant Manager - Customer Service in Gujarat

Assistant Manager - Customer Service

Company : Entigrity Private Limited
Salary : ₹50,000 a month
Location : Gujarat

Full Description

Designation: Assistant Manager - Customer Service

Experience: 5 years + experience.

Reporting: Manager

Place: Ahmedabad

Work Shift: Mon to Fri between 5.30 PM to 3 AM (Sat & Sun off)

Requirements & Preference

  • Excellent Verbal, Telephonic Communication Skills.
  • Knack of speaking and communicating with people.
  • Past experience of call center or customer service is a plus.
  • Are able to learn new concepts and processes quickly
  • Ability to capture the sales lingo and understanding of various business domains very quickly.
  • Should be able to smoothly communicate over emails.

Description:

  • Build a larger understanding of the domain to interact and engage with clients.
  • Understanding of Offshore Services Landscape.
  • Conduct client meetings and develop excellent rapport with customers.
  • Moderate calls and webinars.
  • Supporting clients beyond their expectations via e-mail and phone
  • Ensure customers’ expectations are being met at all levels.

Thanks!

Team HR

Job Type: Full-time

Salary: Up to ₹50,000.00 per month

Schedule:

  • Evening shift
  • Night shift

Education:

  • Bachelor's (Preferred)

Experience:

  • total work: 5 years (Preferred)
  • Customer service: 3 years (Preferred)

Apply Now