New job Assistant Manager - Customer Service in Gujarat
Assistant Manager - Customer Service
Company : Entigrity Private Limited
Salary : ₹50,000 a month
Location : Gujarat
Designation: Assistant Manager - Customer Service
Experience: 5 years + experience.
Work Shift: Mon to Fri between 5.30 PM to 3 AM (Sat & Sun off)
Requirements & Preference
- Excellent Verbal, Telephonic Communication Skills.
- Knack of speaking and communicating with people.
- Past experience of call center or customer service is a plus.
- Are able to learn new concepts and processes quickly
- Ability to capture the sales lingo and understanding of various business domains very quickly.
- Should be able to smoothly communicate over emails.
- Build a larger understanding of the domain to interact and engage with clients.
- Understanding of Offshore Services Landscape.
- Conduct client meetings and develop excellent rapport with customers.
- Moderate calls and webinars.
- Supporting clients beyond their expectations via e-mail and phone
- Ensure customers’ expectations are being met at all levels.
Job Type: Full-time
Salary: Up to ₹50,000.00 per month
- Evening shift
- Night shift
- Bachelor's (Preferred)
- total work: 5 years (Preferred)
- Customer service: 3 years (Preferred)