New job Technical Support Engineer - Voice in Tamil Nadu
Technical Support Engineer - Voice
Company : Induction Heating Manufacturer
Salary : ₹3,00,000 - ₹4,50,000 a year
Location : Tamil Nadu
Handling calls & resolving enterprise level customer tickets, forensic work based on virus related issues, handling escalation calls, resolving tickets based on SLA, following internal process & keeping self-updated * Excellent English communication ( Both Oral & Written) and interpersonal skills.
Strong NETWORKING knowledge (VAN ;LAN; Topologies ; IP address Public And Private).
DNS & Examples; DHCP;APIPA; Network sharing ; DORA process; OSI layers.
Knowledge on Basic networking commands; Different types of cables.
Different between modem, router, switches, HUBS ; Port forwarding; MAC Address; NIC;WIFI 2.4 GHZ 5 GHZ ; Beamforming technology; NAT and uses.
should be aware of Desktop / laptop and printer connections and peripherals .
Basic Troubleshooting Skills.
Preferred Knowledge in Printer Support (Should be able to diagnose a printer issue)
Operating system ( OS) Knowledge.
Experience: Minimum 0.6 months of relevant experience.
Job Type: Full-time
Salary: ₹300,000.00 - ₹450,000.00 per year