New job Tech Operations Analyst in Telangana

Tech Operations Analyst

Company : Wells Fargo
Salary : Details not provided
Location : Telangana

Full Description

About Wells Fargo


Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Market Job Description


About Wells Fargo India


Wells Fargo India Philippines enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling. We are operating in Hyderabad, Bengaluru and Chennai locations.

Department Overview

:
Wells Fargo views information security as enabling lines of business to mitigate information security risk in accordance with our risk appetite. Through a framework that addresses policy, process, operations, people, and technology, Information Security protects our infrastructure, company data, and customer assets while ensuring alignment with applicable regulations and laws.
Our vision is to provide Wells Fargo with world-leading cyber security risk management.

About the role:
Information Security organization has a new opportunity on the Enterprise Access Management team for an Tech Operations Analyst to support the daily production for Database Security and Access Management services related to provisioning, de-provisioning and certifications.

Responsibilities:

  • Provides access management within different Database platforms. Provisions and de-provisions Database Platform requests submitted through various request methods.

  • Knowledge on Database User Administration in Linux/Solaris is must.

  • Provides basic technical support for routine security-related issues.

  • Maintains familiarity with internal departmental and bank procedures and policies.

  • Familiarity on Information Security


Required Qualifications:

  • Bachelor in Engineering Degree, preferably of Computer science or Information Technology

  • 6months + hands on IAM, Provisioning and security in Database systems.

  • Must have hands-on experience on/or SQL Server Management Studio / SQL Developer / Teradata SQL Assistant / Sybase ASE / DB2, Oracle, Informix and Mongo

  • Experience in handling Database User Administration

  • Ability to interact with integrity and a high level of professionalism with all levels of team members and management

  • Strong customer service focus and clear commitment to corporate goals.

  • Strong analytical, communication, teamwork and interpersonal skills.

  • Demonstrated effective verbal and written communication skills

  • Strong attention to detail to ensure all communications are accurate, well-written

  • Strong prioritization and follow-up skills

  • Ability to interact with integrity and a high level of professionalism with all levels of team members and management

  • Demonstrated experience with operational work-flow tasks

  • Self-motivated individual who thrives in a fast-paced, changing environment and be able to multi-task

  • Must be flexible to work in shifts and be available for business meetings/team deliverables

  • Ability to collaborate effectively with different teams, accept challenging assignments and foster robust working relationships with teams.


Market Skills and Certifications


Desired Qualifications:

  • Strong documentation skills with the ability to collect, organize, analyze, update and disseminate significant amounts of information with attention to detail and accuracy.

  • Analytical thinker who is able to solve problems.

  • Good to have knowledge on service delivery.

  • Exposure to ticketing tools like BMC Remedy/ Zendesk etc.

  • Good to have understanding on SLAs/KPIs.

  • Good to have knowledge on escalation processes/matrix and ability to prioritize tasks

  • Ability to collaborate effectively with different teams, accept challenging assignments and foster robust working relationships with teams.


We Value Diversity


At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

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