New job HRIS System Specialist in Uttar Pradesh

HRIS System Specialist

Company : British Council
Salary : Details not provided
Location : Uttar Pradesh

Full Description

Date: 25-May-2021

Location: Noida, South Asia, IN

Company: British Council

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language.

We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK.

These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.

Job Title: HRIS Systems Specialist

Purpose of job:

The HRIS Systems specialist is accountable for managing the global HR systems used by British Council. Currently, this comprises of:
  • SuccessFactors - Employee central, including time off
  • SuccessFactors - Recruiting Management and Marketing including interface with external job portals.
  • SuccessFactors - Onboarding 2.0 & Cross boarding with integrated & streamlines processes
  • SuccessFactors - Learning Management, including third party online bookings and content integration
  • SuccessFactors - Performance Management & Goals.
  • C4C - Employee Service Centre with Cloud for Customer Integrated to Employee
  • Open Text - Document Management and retention set up in line with GPDR.
  • Integrations with other platforms i.e. Payroll interface, Active directory, SAP Finance, Pre employment screening, DocuSign etc.

Experience areas:

  • Significant experience in managing HR systems within a large and complex organization with matrix structures
  • Minimum Intermediate level of experience working with SuccessFactor Employee central and other Talent Module as a System Consultant / Implementation Specialist.
  • Experience in working on standardizing & implementing global processes within the system
  • Demonstrable experience in providing expert advice and guidance on internal and external communications and meetings
  • Experience of managing crisis comms
  • SAP SuccessFactor Certification in Employee central and/or more than 1 Talent module
  • Experience in a global organization

Knowledge of:

Insights (level 4)
Analyses and presents information to generate insights that assist in the achievement of System goals

Monitoring and measuring effectiveness (level 4)
Evaluates activities and recommends improvements using measurement data and analytics

Risk and reputation management (level 3)
Implements processes aligned with company values to maintain corporate reputation

  • Support with the development and implementation of strategy related to system changes that meet business objectives
  • Support with implementation plans to ensure integration across modules and identify any gaps.
  • Review Business requirements against Global Processes and Standardizations built in system.
  • Responsible for Implementing system and configuration changes
  • Develop strong relationships with key stakeholders. Build networks to enable teams to deliver quality solutions.
  • Continues Learning & Development in line with new System releases / Functionalities.
  • System Audit and testing to ensure the system is always maintained and available to business.
  • System to Align with Data protection & GDPR requirements at all time.

  • Lead on Evaluating Impact of change existing settings and on other modules in the system
  • Lead on reviewing SAP quarterly releases and impact of mandatory changes.
Accountabilities, responsibilities and main duties:
(including people management and finance)

Service delivery
  • Engage with Key stakeholders to deliver HRIS product & services to align with business needs
  • Manage own workload of ‘HR tickets’ (incidents and service requests) ensuring that they are effectively managed in accordance with defined operating procedures and agreed SLAs.
  • Manage elements of the annual operational cycle around SuccessFactors – for example, the creation of new annual leave entitlement balances, holiday calendars, Salary reviews etc.
  • Support the deployment of system upgrades and mandatory system changes.
  • Plan and Align local requirement set up to global processes & Global system standards
  • Work effectively with GIS in investigating and resolving problems whose resolution involves multiple infrastructure components (for example, integration between SuccessFactors and the British Council’s finance systems).
  • Support SBU / Region’s in developing system strategy to align with local requirements
  • Ensure the team is adhering to system governance standards and Data protection policy.
  • Conduct timely system audits to ensure the system is secure and supports data protection and local legal requirements.
  • Work closely with Data ops team to ensure Data is maintained in the system to the highest standard and identify any process or training gaps.
  • Coaching, Training and upskilling the Tier 1 & 2 support teams and organise training programme.
  • Accurate documentation of all system changes and maintaining workbooks
  • Involvement in ongoing business projects to ensure restructure or process changes are aligned with system functionalities
  • Act as a System Consultant for the business and any future needs the business may have.

Analysis & problem-solving
  • Creatively apply ones’ technical knowledge of SuccessFactors to investigate complex technical issues and identify resolutions.
  • Provide advice and support to the HR process improvement team as they develop, modify or enhance the British Council’s HR process architecture.
  • Work with colleagues in other teams (such as HR Process Improvement) to deliver and project manage small scale functional enhancements and change initiatives.
Relationship & stakeholder management
Maintain effective communication and Develop effective working relationships with colleagues throughout the British Council and with external suppliers.

  • Graduation
Further Information
Pay Band – 7
Contract Type – FTC till 31/05/2022
Department/Country- HRSS/ India - Noida
Closing Date (Time) – 9/June/21 (IST -23:59)

A connected and trusted UK in a more connected and trusted world.

Equality Statement

The British Council is committed to a policy of equality and to valuing diversity and is keen to reflect the diversity of the societies in which we work at every level within the organisation. We welcome applications from all sections of the community. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies.
The British Council has Disability Confident Employer Status. We offer a guaranteed interview scheme for disabled applicants who meet the essential criteria for the role. Applicants are encouraged to highlight any specific requirements or adjustments needed to enable participation in the recruitment process.

The British Council is committed to safeguarding children, young people and adults who we work with.

We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.

Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

If you have any problems with your application please email
Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.

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