New job Documentum Admin in Karnataka

Documentum Admin

Company : Bharat Head Hunters Private limited
Salary : Details not provided
Location : Karnataka

Full Description

As a Documentum Administrator, you should be able to handle first point escalation for all technical and process issues.
  • Plan and schedule Changes, Coordinating with different stakeholders. Perform RCA for Major Incident's related to his / her tower Follow quality / security process defined for the engagement.
  • Integration of Documentum platform with external Enterprise systems such as SAP, CRM
  • Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents
  • Participate in business meetings with various stake holders on a need basis. Take corrective actions based on the customer satisfaction surveys
  • Work on the service improvement programs.
  • Automate the tasks wherever applicable.
  • Understand the scalability and performance requirements and design the landscape according to the requirements.
  • Good Team Player Self-starter and highly motivated individual.
  • Should be able to operate with minimal direction.
  • Working along with the 3rd party clients of the customer ensuring a smooth functioning of the systems
  • Take corrective actions based on the customer satisfaction surveys

4.00-14.00 Years

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