New job Collections : B2B : Graduates : Gurgaon : Delhi : Noida in Haryana
Collections : B2B : Graduates : Gurgaon : Delhi : Noida
Company : Outpace Consulting Services
Salary : ₹2,50,000 - ₹5,00,000 a year
Location : Haryana
Opportunity to work for For B2B Collections Process. Please Go Through The Details Below
Note : Noida and Ghaziabad Residents Cannot Apply. Candidates From South Delhi, West Delhi and Gurgaon Preferred
Key Points :
1: Work From Home Option (Candidates Must Have Have a Min 1 Year Exp in B2B Collections May Apply)
2: Candidate Would Be Provided With The Laptop From office
3: Candidate Must Have a Net Connection At Home
Job Description & Specifications:
Contact customers daily in manual and dialer environment for past due payments.
- Meet required productivity metrics, i.e. call volume levels, contacts made, payment promises secured, Amount collected etc.
- Meet required criteria for call quality standards.
- Perform customer service functions by responding to inquiries and complaints.
- May recommend repayment schedules and settlements to manage losses and make other recommendations to management as needed.
- Review account late fee waivers, due date changes, etc., and make recommendations to team lead or supervisor.
- Adhere to Customers accounting and collection policies.
- Maintain customer relations with a high degree of internal and external customer service.
- Possess effective problem solving skills to ensure timely problem recognition and resolution
. • Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures.
- Negotiate recovery of outstanding payments with customers by identifying the reason for the overdue payment(s),
- Using company guidelines to agree a solution to resolve the arrears.
- Recording and updating customer information via the organizations internal systems
- Resolving customer queries at first point of contact
- Influencing and negotiating with customers to ensure a satisfactory outcome for both the company and the customer
- Ensure call handling and service quality is maintained
- Contact with external agencies.
Priyanka @ 9674481321, Vasundhara @ 9517444676
Also You can Whatsapp B2B Collections @ Above Numbers
> Candidate Should Have Excellent Communication Skills
Perks and Benefits
Our aim is to generate 100% employment
2,50,000 - 5,00,000 P.A.
BPO / Call Centre
ITES, BPO, KPO, LPO, Customer Service, Operations
Associate/Senior Associate -(NonTechnical)
Full Time, Permanent