New job Client Onboarding Specialist in Punjab

Client Onboarding Specialist

Company : K-Max Systems Private Limited
Salary : ₹2,40,000 - ₹3,00,000 a year
Location : Punjab

Full Description

About Company:

K-Max Systems Pvt Ltd is a subsidiary of fastest growing Canadian based Hutch Systems Inc. K-Max designs, implements and support all of the systems deployed by Hutch Business in North American trucking industry which is the largest in the world.

Job Brief:

We are looking for an experienced “Client Onboarding Specialist”.

As a Client Onboarding Specialist, you will welcome new clients, educate, help them to solve problems, and ensure smooth adoption of our products and services in a smooth, hassle free manner. The successful candidate must be self-motivated, disciplined and an excellent communicator.

KEY RESPONSIBILITIES:

· Understanding the clients’ requirements and delivering our software solutions to facilitate this.

· Follow the standard process and best practices to bring clients onboard and online in the stipulated timeframe

· Manage the provisioning process, including the creation of groups/users, and any other areas that require modification / installation

· Deliver end user training to clients, which may include technical personnel, senior executives and administrative staff

· Maintain a high level of process quality and consistency as well as an excellent relationship with the client.

· Act as a bridge between client’s expectations and company’s objectives.

· Manage clients timelines and accounts.

Skills Requirements:

Strong interpersonal skills, conducive to team development

Works independently, has good judgment and consistent follow-through

Understanding of the desktop/laptop environment with the ability to troubleshoot basic network connectivity issues.

Familiarity with Mobile device app installations

Ability to communicate technical concepts in simple of terms

Strong written and verbal communication skills.

Relevant Experience: 1-2 Years

Location: Remote (Work From Home)

Working Days: Monday to Friday (Night shift)

Salary: Upto 3 Lakhs

Job Type: Full-time

Salary: ₹240,000.00 - ₹300,000.00 per year

Schedule:

  • Monday to Friday
  • Night shift

Experience:

  • total work: 1 year (Preferred)

Work Remotely:

  • Yes

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