New job Client Onboarding Specialist in Punjab
Client Onboarding Specialist
Company : K-Max Systems Private Limited
Salary : ₹2,40,000 - ₹3,00,000 a year
Location : Punjab
K-Max Systems Pvt Ltd is a subsidiary of fastest growing Canadian based Hutch Systems Inc. K-Max designs, implements and support all of the systems deployed by Hutch Business in North American trucking industry which is the largest in the world.
We are looking for an experienced “Client Onboarding Specialist”.
As a Client Onboarding Specialist, you will welcome new clients, educate, help them to solve problems, and ensure smooth adoption of our products and services in a smooth, hassle free manner. The successful candidate must be self-motivated, disciplined and an excellent communicator.
· Understanding the clients’ requirements and delivering our software solutions to facilitate this.
· Follow the standard process and best practices to bring clients onboard and online in the stipulated timeframe
· Manage the provisioning process, including the creation of groups/users, and any other areas that require modification / installation
· Deliver end user training to clients, which may include technical personnel, senior executives and administrative staff
· Maintain a high level of process quality and consistency as well as an excellent relationship with the client.
· Act as a bridge between client’s expectations and company’s objectives.
· Manage clients timelines and accounts.
Strong interpersonal skills, conducive to team development
Works independently, has good judgment and consistent follow-through
Understanding of the desktop/laptop environment with the ability to troubleshoot basic network connectivity issues.
Familiarity with Mobile device app installations
Ability to communicate technical concepts in simple of terms
Strong written and verbal communication skills.
Relevant Experience: 1-2 Years
Location: Remote (Work From Home)
Working Days: Monday to Friday (Night shift)
Salary: Upto 3 Lakhs
Job Type: Full-time
Salary: ₹240,000.00 - ₹300,000.00 per year
- Monday to Friday
- Night shift
- total work: 1 year (Preferred)