New job Analyst- Research- Hyderabad in Telangana

Analyst- Research- Hyderabad

Company : Deloitte
Salary : Details not provided
Location : Telangana

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KX Help – Analyst – Deloitte Support Services India Private Limited

Do you enjoy digging information from internal and external repositories? Does in-depth industry knowledge and support to Knowledge Service products and services seem like a role you were cut out for? Then this may be the perfect opportunity for you, as the knowledge Services team is looking for highly motivated individuals in the field of Search to provide high quality information and relevant documents to the Deloitte professionals and facilitate access to the organizations’ intellectual capital, methods, tools and solutions to enhance the sale and delivery of services to our clients.

Work you’ll do

As a part of this team, you will:
Understand the scope and respond to practitioner requests for information, but meeting stipulated service-level agreement
Search internal intellectual property databases to address requests
Provide knowledge and content support to practitioners
Write summary of the information that has been collected
Meet the quality benchmarks
Maintain a working knowledge of industry, services areas, functions, methods, and tools
Manage service requests from origination to completion
Collaborate with different teams within KS organization
Identify gaps in processes, opportunities for improvements
Ideate and create projects that can help automate the processes within the team
Follow standard escalation process to resolve issues
Participate in knowledge sharing and transfer sessions as and when required
Update standard FAQs as and when required
Perform content gap analysis and provide insights to respective KS team on the trends
Broadcast RFIs when information available in internal repositories is limited

The team

The KX Help team is an India-based team that helps Deloitte practitioners across the world navigate Deloitte's repositories and facilitate access to the organizations’ intellectual capital, methods, tools and solutions to enhance the sale and delivery of services to our clients. Operating in a 24x5 model, KX Help team helps practitioners find internal and external content, connect with subject matter experts, locate research expertise, and use the various Knowledge Services (KS) tools and resources more effectively.

MBA or Post Graduate in English, Economics, Literature, Library Sciences
Familiarity with MS Office suite – Word, Excel, PowerPoint
Excellent search skills and ability to write abstracts
Familiarity with professional services environment
Excellent written and verbal English communication skills
Good comprehension skills and attention to detail
Ability to learn and use new processes and technology
Understanding of basic business terminologies, Knowledge Services and its offerings
Moderate industry & consulting service area knowledge and understanding of Knowledge Management systems - Intranets, Content Management Systems, Enterprise Search, People Directories, Social/Collaboration sites, etc.
Excellent planning, organizational, and time management skills
Fundamental analytical and conceptual thinking skills
A track record of following through on commitments
Ability to work independently, manage small engagements or be part of larger engagements
Experience in secondary research will be an advantage
Positive attitude and presence, ability to interact with senior professionals and deal with conflict in a mature and professional manner

How you’ll grow

At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.

\\“Deloitte\\” is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management and tax services to selected clients. These firms are members of Deloitte Touche Tohmatsu Limited DTTL, a UK private company limited by guarantee. Each member firm provides services in a particular geographic area and is subject to the laws and professional regulations of the particular country or countries in which it operates. DTTL does not itself provide services to clients. DTTL and each DTTL member firm are separate and distinct legal entities, which cannot obligate each other. DTTL and each DTTL member firm are liable only for their own acts or omissions and not those of each other. Each DTTL member firm is structured differently in accordance with national laws, regulations, customary practice, and other factors, and may secure the provision of professional services in its territory through subsidiaries, affiliates and/or other entities.
In the United States, Deloitte LLP is the member firm of DTTL. Like DTTL, Deloitte LLP does not provide services to clients. Instead, services are primarily provided by the subsidiaries of Deloitte LLP, including:
Deloitte & Touche LLP
Deloitte Consulting LLP
Deloitte Financial Advisory Services LLP
Deloitte Tax LLP

Requisition code: E22HUANAPC-GCC-KX

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